Why is Verizon not willing to upgrade capecod ma. with FIOS service??? There are a lot of people living here all year round. You need to recheck your bottom line. This is insulting to all of the people on capecod. Please.

ATT is doing it so why cant verizon? I would love it if I could use my xbox 360 as a STB and not have that monthly rental fee.

Other providers are offering GolTV HD and ESPN Deportes in HD, when will Verizon offer these in HD.  I am paying well over $100 mostly just to get to the soccer broadcasts and I missing out on all the HD games.  

Several channels now broadcast good soccer games, e.g. ESPN's HD, FSW HD.  But the main channels are Fox Soccer Channel, GolTV, and ESPN Deportes, which verizon does not offer in HD.  If verizon were to offer these in HD consider not pricing so high, e.g. FSW+ now at $15 even in HD is too high if you consider that the customer already has Ultimate FIOS.  So come up with some creative combinations, e.g. Extreme HD plus the above.

And keep in mind that GolTV and ESPN Deportes should be available without having to subscribe to the Spanish Package.

If an user latter on decides to change their mind, currently there is no way to cancel ( As need be, see sample screen shot provided to me by prisaz )

Please allow users to remove their Verizon WiFi Account.

Thanks.

Hi, I just got an email from "Willow TV" that they have started a 24 hour cricket channel on Dish Network and Direct TV. This will be the most desirable channel for millions and millions of south east asia cricket fans especially since almost ALL the cricket action around the world is shown on "Willow TV". This includes the "Indian Premier League" played every year and followed by milions. Additionally, the "Cricket World Cup" is coming up in Feb/March 2011 where all the top cricket nations of the world will be participating. Can this channel be added to Verizon Fios line up as a subscription channel or as part of the south indian channels package? Thanks.

Where are the Free Movies?  Even if you don't purchase the "Premium" channels they should provide free movies adult and children (not just the same shows which need to update every 2-4 weeks but are the same ones for  2-4 months).  The other service provider (Comcast) had several movies for free, easier to find on demand, and was CHEAPER.  After the promotions same ol HIGH prices.

Bring back the service, pricing, and availability that was advertised and your customers want..

Can you provide more detail as to why ESPN Goal Line is unavailable in the Harrisburg and Washington DC markets?  The only similarity that I can see is that both of the local ABC affiliates are owned by Allbritton.  Is there anything customers in those markets can do (i.e., call the local ABC affiliate) to expedite the availability of this channel?

Thanks for your feedback here.  It's a very useful forum.

One method of detecting theft of services is intriguing and could possibly lead to a reduction of misuse.  At the network router, open IP packets to determine which browser version is in use. This will allow you to determine if the tethering feature is enabled illegally.  As you may know all smartphone's are vulnerable to bypassing the pay feature.  It's a fairly complicated process technically.  So, you may want to forward this to a network engineer.  I'd be happy to assist if needed. 

I also had an idea regarding blocking Google Voice.  In 3 minutes you can bypass the circle of friends loophole and enable 100% free calls - plus reroute all traffic/calls into an untraceable communication.  Again, this is a fairly technical topic.

Let me know if I can help.  Take care.

Cheers,

-Tim

Are these false positive indications, or true issues. It is bad PR for this to happen. Be it the other vendors' issue or Verizon's. I feel it justifies some investigation on Verizons part to prevent this type of false reporting, it if is indeed false.

Ad-Aware during In Home Agent Install.

MSG [7000] 2010/11/25 09:15:24: C:\users\mark\appdata\local\temp\msid424.tmp (diagnosis: Malware family: Trojan.Win32.Malware.a) => Block

Another post regarding MalwareBytes that remained un answered.

http://forums.verizon.com/t5/High-Speed-Internet-DSL-and-Dial/backdoor-bifrost-trojan/m-p/149993

Perhaps if these are indeed false positives, there should be some indication on the web site for the software as to what may cause this. It is a big deterent to use a product that recieves these type of warnings.

http://www22.verizon.com/residentialhelp/inhomeagent?CMP=DMC-CV090267

Mark

PS. Not good for anyone.

Perhaps it is time to reach out to those customers still on the old Essentials and Premier packages. There is a new line up this month for November 2010, and it looks like some of the channels may have been removed from those packages. Based on what they are paying month to month, it may help them to switch, even if there is a slight price increase. With the newer bundles, it may be that they are paying close to the cost of the newer packages. I know at one time there was a transition period offered for those customer to switch at the same price as new customers. It has been a long time, but I went from Premier to the older Extreme during that period. Let's do it again. Incentive to make the old stuff just go away.

Happier customers, and Verizon with upgraded customers.