Just got the FIOS remote APP for Android. Connected to two of my STBs(have 4). They are just named STB1 and STB2. A month from now I won't be able to remember which is which. WOuld be nice to be able to name them in the APP (ie Bedroom, DVR, etc).
on 05-16-201112:59 PM - last edited on 06-17-201112:30 PM by DougVZ
While watching a variety of different shows, every once in a while a preview of an upcoming show appears. I don't always have a pen/pencil handy to write down the name of a show that I would be interested in seeing, so when I go into the guide or search most of the time I have forgotten one part of the title & am unable to locate it. I think it would be an improvement that while showing special programs coming up or movies coming up there should be an option to record the program/movie right from the preview. This would make my life easier and I have discussed with several others my idea and they suggested I send it in. Can''t hurt right? Thanks for the opportunity. Sometimes even a small idea is a big help for others. Diane
I frequently go to the TV listings on-line to see what's on for the evening and, if necessary, select any programs I would like to record. It would really be a nice feature if I could also select the channels I want to view, without necessarily record, at the same time. This would automatically change channels as programmed through the guide without ever having to access the guide again for the day. The ability to do the same through the TV guide itself, without having to go on-line, would be another logical feature.
I am frustrated by the now regukar HD service interruptions that affect HD box but not standard box. Getting on line to support for hd settop box to be reset takes a half hour (i use a vz aircard for internet access). I don't understand why hd service goes down but not the standard set top box. i am forced to have an hd box to get dvr function -- why is dvr not available for standad box? better yet, why is hd service so fragile?
on 05-15-201107:27 AM - last edited on 06-22-201102:03 PM by DougVZ
I subscribe to Verizon's World Plan 300 in which I get 300 minutes of monthly international calling time. The Verizon website has an indicator that shows how many minutes a subscriber has used so far each billing cycle, which is useful to make sure you don't run over the allowance and also so that you can get optimal use of the alloted minutes.
The problem is that the indicator is always 2 to 3 days behind the present, so it does not include calls made in the past 2 to 3 days. This is obviously a system programming issue. Verizon's electronic "bookkeeping" should be modified so that this indicator is accurate to within the past hour, if not up to the minute.
I realize that Verizon was a sponsor of a car in the Nationwide part of NASCAR. Not sure why you stopped doing that but I think that its an advertising mistake. The driver you should sponsor is Kenny Wallace. He is a great driver when he has the right equipment which takes good sponsors. The Verizon name would be part of every and any conversation he would have. He's one of NASCAR's favorite drivers. A great fan favorite, hopefully you will take a look at the 09 car, driver Kenny Wallace. Plus he would be great in a commercial with "can you hear me now" guy.
Verizon should allow customers to determine the email "SESSION TIME OUT" length. We're tired of having to start over every time we abandon our email for 5-10 minutes. Very frustrating and eats up OUR time too. I'd understand when we are at a public location. Heck even if we were at a public location all anyone would need to do is press the "OK" button and they'd be in. We are all responsible enough to determine the length of time we can 'idle' our email !!
1) Allow a timer for when the topbox is on/off to regulate time when kids can watch TV. Yes, I know that I can do that with a wall-socket timer, but that is easily defeated. This would be a good thing for some of us parents too!
2) If I block a channel, I don't want to see it in the guide. This capability is offered for the 'adult' channels, why not other blocked channels? The Dish network does this.
I receive the service 6 weeks ago, but line has not been put in the ground. I saw the techs 100 yard from my house putting the line in the ground & it was about 2pm. I asked if they were going to do mine. The tech said he would check with the other guy. I walked back home & notice a neighbor's that his cable was put in the ground, that had to be done in the past 3 weeks. Well about 3pm the techs in 2 different truck past right by me, as I pointing to the cable & never stopped. Now understand the trucks have been in my neighborhood for month. My point is verizon should sched. service appointment for putting the cable in the ground by neighborhoods, not by the month or two of the installment. Verizon could save money on gas & other things, if they would use time management better.Now sometime in the future a tech as to drive back to my neighborhood & 30 minutes to put my line in, when he could of stopped & done mine. This will cause another customer to wait for customer service.