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Enter New Idea

I find it dumb that you have a great app for phones to schedule recordings and same with online.  But why can't you manage the series from there as-well?  Optimum gives the option to record first run, anytime in this time slot, anytime on this channel and one time.  You should be able to do the same from anywhere not just your set-top box.  DUMB!

Status: In Progress


Status: In Progress
by daqween on ‎06-02-2011 09:45 PM

tv shows should have a VOD tab when u hit the info button. For example, I am watching As Good As Dead but I can't finish it right now. So, I hit the Info button 2x. I see Watch Now, Record, and Upcoming shows but no VOD. Please add VOD. Thanks

Status: In Progress
Link the live TV show / channel to its associated VOD content... agreed.
0 Votes

Okay, here's the deal: I check an e-mail in my sent folder and  to the left of the address header is a grey generic male avatar. However, there is no way to actually upload your own. What the Sam Hill is the purpose of having this in the first place. ALLOW USERS TO UPLOAD THEIR OWN AVATARS, WILL YA!

Status: Already Exists

Channel addition

Status: Acknowledged
by JHoss on ‎06-02-2011 04:23 PM

We would really like to see Canada's Sci-Fi offering "Space". It is surperior in it's Science Fiction offerings. If you need to cancel a station in favor of it, I would recommend "Chiller" or "Fearnet" or both if need be. Do Not eliminate SyFy though. They still have a few decent shows left........FOR NOW!

Status: Acknowledged

Add more popular content to VOD

Status: Acknowledged
by garsham on ‎06-01-2011 07:59 PM

We just signed up for FIOS TV and noticed that our two favorite shows are not available on demand (Ghost Hunters on SyFy and Mythbusters on Discovery).  These were both available from our previous cable provider, so we were just wondering what determines what shows are available on demand?

Status: Acknowledged
which provider... in general the content is supposed to be the same.

Verizon jingle/song

Status: Acknowledged
by Kaeyoband on ‎05-31-2011 07:39 PM - last edited on ‎05-31-2011 08:00 PM by Moderator

The band Kaeyo has a song titled "We Are All One Under The Sun". The chorus is very catchy and goes "There's only my horizon". This should be changed to "My phones made by Verizon". Every time I hear the song I think of this idea and how great it would be. The tune is very commercial worthy. People will be singing this jingle all day! Go Kaeyo.





Status: Acknowledged

Remove/update eSata FAQ

Status: In Progress
by on ‎05-31-2011 01:22 PM

The eSata FAQ found here...


...vontains numerous errors or omissions. The main one being that nowhere does it say IMG 1.9 is REQUIRED for you to hook an eSata drive to your DVR. Please delete or fix the FAQ, which (I hope unintentionally) deceives your customers.Thanks.


Status: In Progress

Add Mega TV channel / Florida

Status: Acknowledged
by TampaRay on ‎05-30-2011 01:38 PM

I would like see Mega Tv to be added to La Conexion spanish package For Florida/Tampa bay area market. To my understanding, this channel has been already added to the NYC market, and is growing very rapidly among the Latino audience here in Florida.

This channel is advertised as available thru local free air antennas 36.2 in Tampa, channel 22 in Miami area, but for whatever reason I can't find a way to tune in with my regular cheap and tiny antenna.





Status: Acknowledged
We just added 5 channels to La Conexion... with some more to come
0 Votes

Cell tower advertising

Status: Acknowledged
by splat36 on ‎05-30-2011 10:51 AM

Businesses could target customers according to cell tower position. When a customer is within the the cell tower zone customers would receive ads from these companies. Customers could get a lower cost on cell phone bills by allowing ads. Customers could also pick the types of ads they would like to receive for example coffee shops,sporting good sales etc. With driving situations the ads could be put out via the speaker phone setting or ear piece.

Status: Acknowledged

Internet phone conversations

Status: Acknowledged
by peterighos on ‎05-30-2011 10:31 AM - last edited on ‎06-17-2011 09:53 AM by Admin Emeritus

I want to be able to place and recieve incoming phone calls on my home p.c. I have verizon fios internet, t.v. and digital voice. Is there any way to make and recieve calls on my p.c. without using skype?

Status: Acknowledged


Status: Under Review
by RHumphries on ‎05-30-2011 04:57 AM

Other than I get the make money concept, why doesn't Verizon make smaller TV. packages at a lesser price for those who watch very little TV.? Why can't they make a specialized senior citizen package where they can get their basic local channels plus an additional choice of say 15 or 20 channels that they can add to that for about half the cost of what they are paying for the basic service Verizon offers? My wife and I probably only watch a dozen channels outside of the basic local channels and yet we receive how many hundreds of channels. We don't watch any sports channels, music channels, movie channels, so why pay for all of that for nothing? Perhaps what Verizon could make on two customers living side by side paying what one would pay, they might even pick up more business from those who refuse to pay what Verizon wants for the basic service. A smaller bundle where people could pick and choose might just give Verizon a market place for those who are not using their service. Anyone else like to chime in?

Status: Under Review
Valid point.

Report Network Problems

Status: Acknowledged
by armny on ‎05-28-2011 07:26 AM

I have Verizon DSL. Yesterday, May 27, 2011, I could not connect to the internet. After a hour on the telephone and fighting though automated responses, interminable holds, and several agents with accents I could barely understand, I found out the whole network was down. I later heard on TV that a tree in upstate New York knocked out the service 'indefinitely'. I was supposed to receive a call when service was restored. I never did but service was restored later in the day. My suggestion is to report outages immediately without making the customer suffer for an hour or more! Perhaps you could create a 'status number' with only recordings.

Status: Acknowledged

Allow prepaying of account

Status: Acknowledged
by westsnoop on ‎05-27-2011 06:23 PM

I'm lending you my money by doing this. I have been able to prepay my account until this week, and it seems a policy has changed. I can no longer prepay on the website or over the phone.

Status: Acknowledged

Scheduled Autotune

Status: Already Exists
by robmtx on ‎05-27-2011 04:52 PM

Can we have the ability to schedule the STB to change channels at a certain time? I'd like to go to sleep watching one channel, and wake up to a music program or channel. The TV has a timer to turn itself on, but the STB needs to change channels.


Thanks in advance,


Rob M.

Carrollton, TX

5 Year+ FiOS Customer

Status: Already Exists
Keyboards is correct... but I have also seen an idea like this in the last few weeks... the previous submission also wanted to be able to configure these autotunes through web and mobile app... in addition to the TV. Definitely some to chew on... beyond the basic use case of reminders.

I want to express my sincere frustration over the number of games not available in HD through the NHL Centre Ice package as it relates specifically to my Verizon FIOS TV service.  I came over to FIOS in December of 2009 and much to my dismay the # of games being broadcast in HD vs. what I was getting via DirecTv was/still is surprisingly limited an not satisfactory at all.  Directv typically broadcast 7-8 out of every 10 games that were shown on a particular night in HD whereas thru FIOS, I typically get only 1-2 games per night - not counting the games on Versus or NHL network.  The only HD games I get thru FIOS are on channels 1473 and/or 1474.  There might be as many as 6-8 other games being shown that evening that are available in HD but for some unknown reason they are NOT being shown in HD by Verizon FIOS.  Frankly, I am sick and tired of complaing about this to customer service reps and supervisors and not getting an educated/straight answer as to why this is the case!  So much so that if this doesn't change I will not only not be puchasing the NHL centre ice package I will be looking to return to DirecTv for my television needs.  If this is a contractual issue between cable providers such as Verizon and either the NHL or more specifically the programming people of the NHL centre ice package then let me know that and I will voice my complaint/displeasure to them directly.  It boggles my mind though as to why DirecTv would have 80% of the exact same games shown in HD and Verizon FIOS is lucky to show 20% of the same games in HD.  This is a call to action and if I don't get a satisfactory reponse from someone involved with programming or management at Verizon FIOS I will be moving on to another provider ASAP.


Yours truly,


Nick Campano:smileymad:

Status: In Progress
They were not available to us until recently. They are being added to the network. DTV sources from a different place. You should be happier next season. (P.S. I am the exec responsible for FiOS TV products... so hopefully my response fulfills your call to action)
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