I saw an earlier post about being able to purchase VZ Branded (or Retail) Equipment as the cost of renting the boxes scales very high after a couple of years.

One of the benefits of only offering VZ Equipment is that VZ gets to have more control over how the information is presented to the user (think of Apples model with many of their devices).  I certainly understand wanting to offer the most amount of options by using only VZ Equipment however the point of escalating costs is very valid.

How about an option to trade in your older equipment after 2 years (similar to VZ Wireless).  Many customers are offered 1 or 2 years contracts to lock into FIOS Service.  Hard Drive sizes increase in new boxes and that is a common complaint from what I have found that there is limited storage space.  Most of the other limitations of the DVRs appear to be resolved with IMG 1.9 coming later.  How about after 2 years you can get the newest, fanciest Motorola/Cisco new larger hard drive, faster innards, etc.?  Call Customer Service and then send you a new one, you toss the old one in the same box and send it back.

It would be more hassle and inventory to control but you would also be phasing out older stuff and able to EOL it from VZ Supported Products and giving the FIOS crowd the newer stuff.  VZ already offers this to cell customers.

Guessing that 2 years is sufficient time for notable product enhancements in the equipment.

Alternate suggestion - if there is no trade up program, then discount the rent rates for equipment that has been in house for 2 years.  As it stands, customers with older product are currently paying the same fees as those with new fancy boxes that have better internals.  That does seem like a discrepancy.

Hope you find this a valid suggestion.

Since we don't have the ability to customize our channel lineups such as removing Epix and Red Zone from the Ultimate Triple Play bundle. we should be able to create our own double or triple play bundles. I currently subscribe to the Extreme HD Triple Play Bundle. As far as I can tell it is impossible to upgrade my internet speed to 35/35 unless I upgrade to the Ultimate HD Triple Play for an extra $20 a month. This wouldn't be an issue if I wanted the extra channels, but as someone who doesn't watch sports, I have zero interest in the Red Zone Channel. I also have no interest in Epix so upgrading seems like a waste especially for the cost.

Either allow us to pick our own speeds or allow us to remove the bonus channels that are offered as a separate subscription for a credit. The result would be the same since I would either pay a little more for the faster speed or pay less than the Ultimate HD bundle for removing Epix and Redzone.

Sometimes I will see a preview for a show or something that I want to record so I search and find it, but there is no info available and it cannot be set to record because it is too far in the future.  In this case, I would like to see an option to remind me when it will be available to be recorded and the option would disappear once the show is able to be recorded. 

Cablevision STBs allow you to jump directly to a specific date and time frame to schedule a recording or reminder.  Unless I'm missing something, FIOS requires you to scroll through the guide to get to the date you want which can be annoying if the program you want to schedule is days away..