I updated my Fios DVR To Quantum DVR because I wanted to record up to 6 programs at a time. I was not told that there would be problems setting up with my 14 year old TV and after hours of trying and 2 hrs on the phone with a tech, I ended up with an installer who got a picture and sound very promptly. We have a 24 " TV in our family room and an older 18" in our bedroom. We can no longer read the words, including some of the channel identifications , because the font is way too small. Fios help online and on the phone could not help.
There needs to be a way to make the font larger for "senior" eyes. Maybe just add an edition to the program that runs the DVR and it will pass to all of the set top boxes in one household. Please try!
Enable Ethernet on VMS so i dont need to use your router. I want to get rid for you router and you upgrade to a wireless AC router. But I dont want to need to have to have you router pluged in for you settop boxes.
On TV listings, there is a time marker line. When you load the page TV listings, you see the channels, and corresponding showes, and the time marker as well. The problem is that, this time marker, after like 15 minutes, or 30 minutes , still is in it's first position, wherease it should move forward as time passes. For example you load the TV listing page, and the time marker line shows for example 11:30 which is the actual time, then if you stay on the page for 45 minutes in order to be current with the listings, or you are browsing different listiings , the time marker, after 45 minutes , still showes it's postion at 11:30 not 12:15.
Right now the only way to have the time marker line current with the present time is to refresh the page, or to reload the page.
It was nice if verizon could fix this thing, meaning as the time passes, the time marker line moves accordingly , so you do not have to refrsh the page all the times.
I have over 300 movies in my OnDemand library. Any idea if you guys will make it easier for customers to find what they want to watch in their library? You are allowed to do this via the My FiOS application, yet not through the cable boxes.
This would be a great addon feature to an already fantastic product.
Please bring FIOS to ENGLEWOOD/TEANECK/TENAFLY NJ. Every town in the county has had FIOS for several years except those areas coming out of the Englewood CO. Really, you'd think a city like Englewood with a population over 27,000 (not to mention another 15,000 in parts of Teaneck and Tenafly) is not exactly a backwater.
As mentioned in previous posts, FXX is not a sports network and is not a premium channel. This should be added to the Preferred channel tier. I was an RCN customer and moved to a new neighborhood and wanted to try Fios. I'm extremely disappointed that FXX is not part of the Preferred package. RCN offers a package at the same price as Fios Preferred, without premium channels - but it has FXX, NFL network, Tennis channel, and much more offered.
Please add FXX at the very least, it's really diappointing that Fios Preferred does not have it currently.
Verizon has had some of the absolute best coverage and service I've ever had regarding internet, tv, and wireless. I have noticed, however, that the FIOS footprint is not currently expanded into the Peach State, Georgia. It is my understanding that the most widely used service, though not by choice, is windstream. This company from all accounts I've heard is the epitome of a failure in service and quality. I know that although many things go into expansion decisions, a large customer base must be one of them. I am most undoubtedly sure that should Verizon's residential capacity, in all it's forms, expand into the Peach State, then the customer base therin would expand and multiply exponentially. I currently live where the service is offered and am at loss knowing that when I return to Georgia in the coming months, I will have to give up such a fantastic and excellent -well worth every penny- service of both quality and professionalism. I will certainly miss the option of true 75/35 FIOS Quantum Internet and FIOS TV Prime HD.
I have counted at least 36 SD channels that are offered but are not in HD. They are in HD and other providers offer then in HD. The channels I have noticed are: BBC World News, Crime & Investigation Network, Disney Junior, DIY, Esquire Network, EWTN, Fox Sports 2, Fusion, GSN, H2, Hallmark Channel, HLN, Logo, Nicktoons, Nick Jr., Own, UP, American Heroes Channel, BBC Cbeebies, CNN International, Fox College Sports, Fox Deportes, FX Movie Channel, Gol TV, Great American Country, INSP, Jewelry TV, NESN, Ovation, TV One, Turner Classic Movies, TBN, Sprout, RFD-TV, Reelz, and PlayboyTV. Having these channels in HD could potentially draw in more customers and satisfy the existing ones (especially the ones constantly complaining about not enough HD content).
There are two major issues with watching items onDemand with FiOS:
1 - the default option for watching any show is SD! Why is watching in standard definitions a default option? If HD option is made a default one, it would make it so much more convenient and hassle free (see problem below as well)
2 - if you hit watch in SD accidentally (since it is a default option), THERE IS NO WAY to go back to watching the show in HD!!! Deleting the item from My Lybrary, resetting the box, calling Verizon, nothing helps. THERE IS NO WAY TO GO BACK TO WATCH A SHOW IN HD IN YOU ACCIDENTALLY STARTED WATCHING IT IN SD!!!
1 - making watching in HD a standard option in onDemand menu
2 - creating a function that would allow you to switch to HD if accidentally started watching a show in SD.
If BBC America and BBC America HD are part of the Select HD, Extreme HD, and Ultimate HD plans why is it not part of the Preferred HD plan? Please add BBC America and BBC America HD to the Preferred HD plan.
PLEASE again allow us to disable this horribly annoying. Home page. It is entirely worthless.! The page used to be able to be disabled. That function no longer works. Why not just can the person who thought this up and while you are at it, the programmers who goof up the soft ware should go as well.