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prisaz

Indicate SD or HD for Verizon TV Online Streaming channels. Not all are created equal.

Status: Acknowledged
by All Star prisaz All Star ‎06-02-2013 09:26 AM - edited ‎06-02-2013 09:27 AM

Please indicate SD or HD for the available Verizon Online Streaming TV channels. Not all seem to be created equal. If the content is available in HD make sure the Online channel is HD.

 

You know, these channels.

http://entertainment.verizon.com/tv/3/browse/networks/

 

Status: Acknowledged
This will be passed on to the proper team.

How about providing instructions for setting up a wireless network for those subscribers using a Mac instead of a PC?  In-Home Agent is not an option for me.  The Mac version of the In-Home Agent will NOT install on my Macbook pro.  I have tried countless times with no luck...

Status: Acknowledged
Thanks so much for this suggestions. The proper team has been notified.
You should be able to just copy and paste unwanted email senders and domains to a block email list folder. once you do that the email from those listed would go to your trash folder, where you could then either look at it or delete it. you shouldn't have to manually type in everything into the settings page. The settings feature would stay the same otherwise being able to specify words and subject as it is now. You just need to ad the block email folder feature.
Status: Acknowledged
ImDeMushroom

Need a better internet company for my Area

Status: Acknowledged
by ImDeMushroom on ‎05-30-2013 03:02 PM

I live in Elk Grove, CA and I have Frontier my download is 6 to 7 and my upload is .6! not even 1! I know verizon would make alot of money comming to this area because everyone is sick of this internet. Just wanted to put this out if they ever read it. To come down to Elk Grove to sell there internet services.

Status: Acknowledged
Sorry for your slow speeds. It sounds as if you are anxious to have FiOS Service. Unfortunately, there are no current plans to offer residential service in your area. Thanks for using the Idea Exchange.
eagle67

channels

Status: Acknowledged
by eagle67 on ‎05-30-2013 12:10 PM

golf channel should be included in prime hd pkg. a person should not have to pay extra for one channel. it is part of nbc network

Status: Acknowledged
I hear you. How channels are packaged is sometimes is a complicated process. Due to Provider and Verizon negotiations, not all channels can be in every package. I will make mention of your request to the programming team. Thanks so much for using Idea Exchange.

Verizon's On Demand free movies don't provide the captioning movies for deaf and hard of hearing customers.  Please fix ASAP.   We pay for the TV service so we have right to have equal accessiblity as hearing people.   .  

Status: Clarification Needed
Currently FODV has closed captioning capability. Please provide further specifics on the title and/or folders where you had difficulty with the feature.
OwlSaver

Sell FiOS to Hotels in Areas you service

Status: Acknowledged
by on ‎05-29-2013 02:56 PM

I travel a lot for business. Hotels seem to buy special packages from local cable providers or satellite companies. You could sell FiOS TV and Internet to hotels. Some thoughts:

 

  • Co promote this with the hotel. It gives people a chance to try FiOS and see what it is like.
  • Give FiOS subscribers special access to all of their content when they travel. It will make people like me want to stay in hotels that advertise they have FiOS.
  • Include a guide with the service. It is really annoying that no hotel I have been in has a guide. I have no idea why this is, but I am sure that Verizon can make it happen.
  • Clearly, FiOS will provide a faster internet rate to guests. Whatever they use now is so slow at even the best hotels.
  • If you can get a national deal with Hilton, Marriott, etc. You may have to deploy FiOS like capability outside of your normal footprint.

 

I would be so happy if I could get my FiOS content while traveling - even if only at some locations. I would even be willing to pay for it.

Status: Acknowledged
Sounds like you want to take it with you! Glad to hear you are pleased with FiOS. I will share your idea with the appropriate team. Thanks for sharing.
LilyRafa

UNRELIABLE PARENTAL CONTROL AT FIOS TV

Status: Acknowledged
by LilyRafa on ‎05-29-2013 06:03 AM

I love Verizon Fios except for one little BIG THING:

 

THE PARENTAL CONTROL CHOICES ARE NOT RELIABLE AT ALL; you cannot block certain programs by title if you would like you children not to watch them. Your choices are:

 

  1. To block the whole channel or;
  2. To block the whole TV at the specific time.

This has been a big MINUS to the service. Other them that it is all perfect! You guys should work on that quickly, I am sure I am not the only one parent with the same concern. I have even heard about people that went back to Comcast because of that.

 

We "Parents" would really appreciate a solution!

Status: Acknowledged

Completely understand. That could be useful if I ever want to play a joke on the spouse and block his favorite show on ESPN. Just kidding!

 

This is similar to another idea found HERE. Please join in on the conversation and cast your vote.

 

Thanks for sharing your need for this tyupe of parental control on the Idea Exchange.

I've just switched from Comcast a few weeks ago, and have discovered that YouTube, and apparently most things Google, is almost completely useless due to extended buffering times. This is a real problem for me and my family because we play musical instruments and use YouTube almost daily for practice and learning new songs. 

 

I talked to a support person and searched the internet for solutions, but there doesn't seem to be a clear reason why this happens. While the support guy was very helpful, he was unable to assist me in this particular matter and basically hinted that the problem was with Google not Verizon. That's ridiculous. Two weeks ago with Comcast, YouTube was just fine and it's just fine when I connect to it from my office. After much browsing, I have discoverd that changing your router's DNS servers to avoid the default Verizon server IP's fixes this issue...it's DEFINITELY a Verizon issue that might even cause me to switch back to Comcast because of the poor service and excuses for the cause. 

 

So, until Verizon fixes whatever it is they have going on wih Google; if you can't beat them, join them. Change your router default DNS servers to use Google's DNS servers (8.8.8.8 and 8.8.4.4) instead of Verizon. I LOVE FIOS Internet speeds, but getting to YouTube quickly and then not being able to actually see the content is a litle useless.With this DNS hack in place, YouTube works like a champ.

Status: Acknowledged
Thanks for your submission. The appropriate team has been notified. We will post further details as soon as we know more.
gregos

Mail Notice

Status: Acknowledged
by gregos on ‎05-28-2013 05:30 AM

 

It would be nice if someone can be notified of watever mail/bill outstanding, via maybe a flashing star on the TV, this kan be specially designed for customers of a certain age (maybe) since a lot of people may look at the TV more than be in their eamil.

Status: Acknowledged
A Payment Due reminder on the television? That's interesting. I will pass this on to the Guide and Billing teams.
topdog

Advertizing

Status: Acknowledged
by on ‎05-27-2013 05:48 AM

Remove ads from TV when the set is first turned on.   Have an option for those who like the ads to get them, rather than the other way around.  Bet no one opts to get the ads!!!!!

Status: Acknowledged

Sorry you don't want to see the ads. You can disable this feature: Menu > Settings > Television > Interactive TV > Disable Menu > Settings > Television > Recommendations > Turn Off Hope this helps.

 

This topic has been mentioned before. To join in on the conversation and cast your vote go HERE.

0 Votes
maxima952

I want WATCH ESPN

Status: Already Exists
by maxima952 on ‎05-26-2013 08:29 PM

I'm trying to use the website ESPN3.com to watch sports and on some links I cant watch it because it saids that next to certain links that "This program is only available only to customers of cable providers that allow WATCH ESPN"...so why doesnt a big company like VERIZON not have this...when other companies like DISH and COX have it???

Status: Already Exists
You can watch ESPN from My Verizon with your login credentials.
It would be nice if there was an option to go directly to the last recording one was watching, rather than having to scroll through the list of recordings. The Last button on the remote is fine when switching back and forth between a recording and a DVR'd show, but often hours and channel changes will pass before getting back to watching a recording. Since the function already exists in VOD it seems it should be easy enough to implement for DVR playback. Thanks!
Status: Acknowledged
I see how that could be helpful for a single user. I don't know if this one is currently on the radar, but I will pass uur request on to the On Demand product team. Keep your ideas coming. They are valued.
Mikepolo

How to expand fios cheaper

Status: Acknowledged
by Mikepolo on ‎05-25-2013 11:25 AM - last edited on ‎05-25-2013 02:40 PM by Moderator

I know fios stop branching do to money issues, but I have and idea that instead of drilling holes and putting cords in.
Why don't we take a hard to cut rod and put the fibers that make fios into rod. Then we take rods and put them in sewer lines so we don't have to dig up ground. The problem is that we need the rods to go in houses, so we have to dig a spot to but a box that will distribute cords to houses. If this idea works and fios can start branching to new places please come in North Carolina greensboro.

Status: Acknowledged
Though I wouldn't say your Idea "stinks" - I will say it might not be a clean deal for the techs. As for coming to Greensboro, I don't know of any currently plans to provide FiOS service there. Thanks for the suggestions.
Pasquale

Media set

Status: Acknowledged
by Pasquale on ‎05-25-2013 10:51 AM

 

Hi,

 

I represent an Italian club in Staten Island and we have a suggestion for FIOS.

 

The club consists in 278 members and 188 members have FIOS in their home. Unfortunately all 188 members including myself are thinking to switch to Time Warren cable because they have an additional Italian station called Media set. This is the reason why we want to switch because FIOS does not have the Media set channel.

 

The suggestion is why don't you add Media set??  If not you will probably lose 188 customer.

Status: Acknowledged
Wow! That's a good sized group. As you know we don't have Media Set, but. I will make sure this is pushed to the TV Programming team.
Idea Statuses
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If you have a new idea to share, please search before posting. Many times someone else has already posted your idea and you can just vote there instead!
Have an Idea?
If you have a new idea to share, please search before posting. Many times someone else has already posted your idea and you can just vote there instead!
Idea Statuses

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