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0 Votes


Status: Already Exists
by kellitampa on ‎07-17-2014 04:54 PM

It would be great if when you pressed guide you saw programming only for the channels you were subscribed to. I hate selecting a show to see that I am not subscribed to that plan.

Status: Already Exists
Please refer to the instructions here for seeing only the channels you are subscribed to:
0 Votes

Family channel Canadian tv channel

Status: Acknowledged
by Seank on ‎07-17-2014 01:36 PM
I think The Family Channel Canada should be added to the international lineup.
Status: Acknowledged

#1. You should list your job openings by state not city. It takes forever to find cities close to me. For instance i'm from New York. If i'm looking for a job in New York I have to scroll through a hundred cities just to see opening instead of just clicking on a New York button and leading me to all the jobs listed in New York.


Example: New York  "click on it"



                  white plains


Maybe even list the counties instead of this :



                   athens, georgia

                   a          , texas

                   a, california

                   albany, new york






Status: Acknowledged

Info Bar Time Limit

Status: Acknowledged
by IrisGMessina on ‎07-16-2014 10:22 AM


   I recently upgraded to Extreme.   And have to admit it is not very extreme to me.   There is alot of lag time when using the smaller box in the rooms not marked Den or the main box.   The channel icons hardly show up.

   And specifically I am greatly missing the option we had before to pick how long we want the info bar to stay on the screen.   We had times of 10-20-30 seconds.  Please reconsider and bring that option back ASAP.

Status: Acknowledged

I just joined the FIOS family and noticed that in one of the iOS applications, I could paste my password into FIOS Mobile. However, the paste action is disabled in My FIOS for iOS. I use a password manager LastPass and I can't type my very large random password very easily into the password box. Paste is required. Please enable the paste action for password boxes.

Status: Acknowledged
0 Votes

It is hard for me to understand a company that is trying to compete with Comcast and Satellite dishes would take away a very useful item as “Set Reminder”.


I received my Quantum FIOS DVR box that will finally record more than two shows at a one time and I find out from the service tech that you are doing away with “Set Reminder”. I almost cancelled the whole order, because I use “Set Reminder” all the time and I know a lot of other people use it to track the shows or sporting events they want to see.


If it becomes more frustrating than I can take, I will change to Comcast because they seem they are one step ahead of Verizon on all areas all the time.


Thank you,

Status: Acknowledged

My FIoS died last Saturday - internet, TV, phone, all out. I tried the usual reboot of the router, no luck. I went outside to see if there was work being done.


Sure enough, there's a Verizon truck a few doors down, with a Verizon technician working on a neighbor's home. "So you're the reason my internet is down?" I ask him. "No, I'm just hooking someone up."


Hmmm. "So it's not possible that you made some mistake?


"No, it's not me." He drives away.


Two days later, Verizon sends out another tech to fix our outage, he comes and finds the was indeed caused by the tech who denied he could have caused it and didn't bother to check.


Thanks alot, buddy. If you had just considered the minute possibility that maybe, just maybe, you had made a mistake and went back up the pole to check and fix it, I wouldn't have had to wait for two days with no service and Verizon wouldn't have had to send another tech out to fix your dumb mistake.


Verizon, please train your techs not to be obstinate and overconfident when an obvious problem like this comes up, and to make an effort to fix problems they create. My outage could have been 5 minutes instead of two days, and you could have saved a second trip by another technician.

Status: Acknowledged

Verizon triple play

Status: Acknowledged
by billb59 on ‎07-15-2014 08:14 AM

Please offer the 79.99 triple play offer to current suscribers.


Status: Acknowledged

Extend FIOS to Apple Pie Meadows

Status: Acknowledged
by mattfam5 ‎07-13-2014 01:12 PM - edited ‎07-13-2014 01:13 PM

Please extend FIOS to Apple Pie Meadows, off of Apple Pie Ridge Road, Frederick County, VA.  FIOS terminates at this time less than 1-mile in either direction of the community.  Thank you!  Humbly and respectfully.

Status: Acknowledged

TV Features

Status: Acknowledged
by p-a-dave on ‎07-12-2014 02:14 PM

Verison, plese, please bring back the size function on the remote (# button)!!!  It made watching standard definition tv so much better.  now we get either black bars or a wide stretched screen that makes everything look too wide.

Status: Acknowledged
0 Votes

FiOS Speed Optimizer

Status: Acknowledged
by SanchoSteve on ‎07-12-2014 12:52 PM

The speed optimizer is a joke, it really screwed up my connection speeds, even after reverting to default settings. Please do something to correct this as I went from a 40mbps to 10mbps down. and from 30mbps to .6 mbps up. I should have trusted my gut and not installed it. now I have to revert my system to correct the issue. 



Status: Acknowledged

Fix the refer a friend page offer

Status: Acknowledged
by on ‎07-12-2014 12:26 PM

On the fios refer a friend page

it has an offer for a 50/25 internet upgrade however when you click on pricing offer and details it says 15/5.

When you have a friend of family member try to use this offer there is no way to accept the 50/25 upgrade without having to be charged for it.

All that is included is the 15/5. This is an error or typo that needs to be fixed.

Status: Acknowledged

If the system is good enough to record from 10 TVs at once, why can't it store the TV id with the show and when a user wants to display recorded shows he has the option of choosing the TV id and only gets the shows that were recorded by that particular TV.  Putting all recorded shows into one big bucket meams the user has to look at all recorded shows and try to find his own.

I currently have FIOS with multi-room DVR and it works great.  Thanks

Status: Acknowledged
0 Votes

I hate the new smaller set top box

Status: Acknowledged
by Catlady1 on ‎07-11-2014 05:49 PM

My old HD (not a DVR) Set top box "died."  It had a clock/channel indicator on the front and a pass-through power outlet for the TV.  The new box has neither.


I want a box which shows the channel and has a pass-through outlet for the TV.


My alternate suggestion is to put to use the USB jack on the front of the STB, to allow a clock/channel indicator to be connected to the STB, and maybe also have a pass-through for the TV.

Status: Acknowledged
0 Votes

To prevent recurring Spam, there should be an 'Move' selection  box that can be checked, that automatically sends the

offending Spam to 'Blocking Address's'. 

Thus the Verizon Mail program user could hit 'the select all' box on the

Spam page & send all of the address's to the Blocking folder.

Most of the Spam I receive are repeats daily. 

I don't know how my primary address, that I use for specific Friends & relatives only,  has been hacked, as I use an alternative email address for shopping etc.

Your present Spam program is not blocking most of the Spam.


Status: Acknowledged
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