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0 Votes

Why was FIT TV channel removed?  I used to do the yoga each  morning and the belly dancing and then exercises during the day and nite whenever I had the time. There are now hundreds of channels of silly TV shows, but FIT TV , which was for one's health had to be removed????????????? Please bring it back now!!!  Im very upset about this.

Status: Acknowledged

Fit TV may be gone, but there are a few On Demand options that may be an alternative.

 

Exercise Videos in On Demand- Using your Remote: Choose On Demand _ Free & Premium _ TV Shows _ By Genre _ Health _ Healthi Nation _ Exercise Sportskool.

 

You will see 3 options: Fitness, Yoga and Fun & Fit. Exercise videos can be found in each section.

 

Hope this helps.

0 Votes

The FiOS TV Set Top Box (STB) has a particular programming set up for the TV guide that is bulky and not conducive to quickly finding information. Currently, your STB guide shows about 6 channels with a maximum time window of 90 minutes, and I feel this is insufficient to make a decision on what to watch.  The TV guide formatting used by DirectTV might be considered more of a benchmark for a better setup for the STB interface (although it is not perfect either, just better).  In the meantime, rather than reinventing the wheel, It is my deepest desire you consider the following:

 

Considering that the guide information is already digitized, how about offering an online version of the guide that would provide a user determined three hour block of time for about 20 channels per window view that a user could scroll through.

Status: Already Exists
0 Votes
HereIam

Channel availability

Status: Acknowledged
by HereIam on ‎05-22-2013 08:37 AM

If Verizon advertises something in the brochure-live up to it. The brochure says Etreme HD package receives ALL HD channels in Select and Prime HD. I have Extreme but cannot get Hallmark Movie Channel (739HD). I am told I must upgrade to get this, but brochure advertising says I am supposed to have it. No one seems to be able to help.

Status: Acknowledged

There are some HD channels that are not part of the Extreme Package. Hallmark Movie Channel happens to be such a channel. For specific package information, please go here: http://www22.verizon.com/home/fiostv/digital-tv-channels/

 

Thanks so much for using Idea Exchange.

0 Votes
exCablevision

Fios Television

Status: Acknowledged
by exCablevision on ‎05-19-2013 01:48 PM

I just switched last week from Cablevision to Fios.  The thing I really miss from Cablevision that Fios should have is the HD boxes with the time on them and the a button to change the date on the guide instead of having to scroll through each day to get to a future day.  Another item I wish Verizon would change is that we signed up for a 2 year contract but the price is only guaranteed for one year.  If Verizon wants people to sign a 2 year contract they should fix the price for 2 years.

Status: Acknowledged
0 Votes
OldTimeTVer7

NEW CHANNELS

Status: Acknowledged
by OldTimeTVer7 on ‎05-14-2013 05:48 PM

I believe AntennaTV and CoziTV should be on the Metro Philadelphia basic list.  Family in Queens (New York City) has it, and our market is large enough to support it.  So why are we deprived of these (and other "Classic TV" stations.

 

This is unfair and needs to be corrected/updated.  There are large numbers of people that would patronize these stations BECAUSE of their programming

 

Let's get a movement started to get this done NOW

 

Status: Acknowledged
0 Votes
Speed Dial 100 needs a pause function.  I rely on my fast Fios connection when working from home, but I need to be able to access my office voice mail quickly and seamlessly.  To do so, I need to program my company voicemail number, then a pause, then my voice mailbox number and access code.  Inability to pause means many more key presses (at least 10-15) just to access my messages.  This slows down my work flow and delays my responses to clients.  Many other speed dialers offer a pause function.  Any chance Fios will catch up with this key feature?
Status: Not Likely
I'm sorry to report that our system does not have the capability to add pauses. If an enhancement surfaces in the future, we'll certainly look into doing it.
0 Votes
Goldmind

Allow Mac and iPhone/iPad users to access Verizon Wi-Fi

Status: Under Review
by Goldmind on ‎05-11-2013 12:57 PM - last edited on ‎05-11-2013 04:16 PM by Moderator

I find it incredible that Verizon does not permit Apple products to access its wi-fi hotspots. If the company insists on using a  proprietary program (which in itself is outdated and creates unnecessary coplexity), then there is simply NO EXCUSE for not making it available for the range of Apple devices. I have searched the forums and found Verizon employees repeating the statement, "An apple compatible solution is in the works, but no eta"--- for OVER TWO YEARS. I literally heard that exact same line from Wi-Fi technical support 10 minutes ago. Well, let me say that at this point repeating that statement is a pure and simple LIE. It is an insult to your customers to continue to claim you are working on a solution when nothing has been released for years.

 

Here is my idea -- solve the problem!! If you are going to advertise and promise Fios customers that they will have access to Verizon hotspots then you have an obligation to do so for all customers. If the concern is that all of your Verizon wireless customers with iPhones will use wi-fi instead of their data plans, then deal with that issue instead of making wi-fi inaccessible to Fios customers. If you do not intend to provide any solution for Apple products then just say so instead of continue to perpetrate this lie. 

Status: Under Review
0 Votes
PvilleNJhere

Add topics of interest to Verizon Boards

Status: Acknowledged
by PvilleNJhere on ‎05-08-2013 11:27 AM - last edited on ‎05-08-2013 02:11 PM by Moderator

How about a social forum where Verizon users can share their interests? Add topics like a 'town hall', 'coffeeshop' (where people can share about what;s going on in their lives), Music, Sports, Science/Technology, pets, TV shows, pictures, favorite books/novels, and a forum for those of us in recovery? It would be cool to connect with other Verizon subscribers!

Status: Acknowledged
0 Votes
maddog82

Censoring

Status: Acknowledged
by maddog82 on ‎05-05-2013 09:04 PM - last edited on ‎05-06-2013 03:02 PM by Moderator

It would be nice to have the ability to watch shows or movies on fios uncensored.  A setting in the box or in the service maybe..

Status: Acknowledged
0 Votes
MAYBESOMEDAY

DIGITAL VOICE BOXES?? ON FIOS ?

Status: Not Likely
by MAYBESOMEDAY on ‎05-05-2013 08:18 PM - last edited on ‎05-10-2013 05:33 PM by Moderator

WHAT WE NEED ON THE SYSTEM IS DIGITAL VOICE BOXES , SO I CAN LEAVE A MESSAGE IN BOX 302 AND WHEN YOU CALL, YOU DIAL 302, AND YOU CAN HEAR WHAT I HAVE TO SAY! THEN U HAVE THE OPTION OF LEAVING A MESSAGE FOR ME, OR HANGING UP.  THE SYSTEM WILL HAVE THE CALL TIME/DATE/CALLER ID STAMPED AND I CAN RETURN THE CALL IF I WANT TO, OR NOT!!  THERE SHOULD BE ABOUT 50 BOXES AVAILABLE FOR MY USE.  THIS CAN BE AN EXTRA CHARGE FOR THIS FEATURE, BOTH FOR RESIDENTIAL AND COMMERCIAL USERS.

THE PROGRAMMERS NEED TO WORK ON IT!!

ALSO, TOTAL CALL VOICE RECORDING, A WAY TO RECORD THE ENTIRE CALL ON DIGITAL, WITH THE TIME/DATE/CALLER ID STAMP, AND IT CAN BE SENT TO ME IN MY E-MAIL, AND I CAN LISTEN TO IT AGAIN, E-MAIL IT, OR DELETE IT.  IT WORKS ON ALL OF MY CALLS, OR HAVE SOME WAY TO TURN IT ON AND OFF AT WILL WHEN I AM ON THE PHONE.  LIKE A MEMO TAKER, SO I DON'T HAVE TO WRITE ALL THE THIS INFORMATION DOWN WITH A PENCIL AND PAPER!! 

TIME FOR SOME HANDY FEATURES ON FIOS TELEPHONE, OR GET THE PHONE ALL TOGETHER AND LETS GO PHONE ON THE MONITOR, WITH VIDEO AND AUDIO BOTH , AND HAVE IT OVER WITH.  THE TIME HAS COME, ITS 2013!  THATS WHAT WE ARE PAYING THE BIG BUCKS TO VERIZON FOR !!    THANKS! 

Status: Not Likely
Thanks for your ideas. Currently FiOS Digital Voice Mail does offer some of the functionality you describe. You may want to visit www.verizon.com/fiosvoice and explore all the options available in the user guide.You can have up to 8 additional individual mailboxes, and you can set up the notification option to automatically email you when calls/messages arrive with messages attached as WAV files. You cannot delete messages from the email because you are outside the voice mail system - you must delete via phone, online account manager, or TV. There is already an option to return calls from numbers in your call log and voice mail log. You can also access your messages from your FiOS TV and initiate callbacks. We currently don't have plans to further enhance any of those options. However, we are looking into an option to turn your call forwarding on/off so we hope to offer that in the future. As far as video/audio calls, it sounds like you're referring to a SKYPE-like functionality. I'm not aware of any current plans to provide that type of service.
0 Votes

I think the idea subject pretty much says it all!

Status: Already Exists
Verizon email is compatible with Apple and Mac devices. Please provide some more detail if you are experiencing any issues with your @verizon.net email so that we can be of better assistance.
0 Votes
PELOS

adult content

Status: Already Exists
by PELOS on ‎04-08-2013 04:42 PM

I don't know if this is appropriate to post but when I was with Dish they had over 20 "adult" channel options available where in Verizon we only have I believe 2. Is there a way we can get  more of these channels?

Status: Already Exists
Check out On Demand and Channels above 1000
0 Votes
bmac50

Web Mail

Status: Acknowledged
by bmac50 on ‎04-07-2013 06:18 AM

Web mail is fine for phone use but has many limitations for home use. While TV picture and sound is 1st rate, house phone is fine but mail kills this whole setup. Dark ages as far as email goes with zero support for anything other than MS products. This is killing the whole package for me as I save things on MY computer plus we both use Windows plus Android. We may not make the 30 days because the mail system is so bad or may just cut internet and go back to RR, don't need the speed but we do need REAL email.

 

My idea would be to post setting for many email programs, not just MS products.

Status: Acknowledged
Sorry your experience with mail has not been optimal. Community forums may provide solutions to your mail concerns. http://forums.verizon.com/t5/Verizon-net-Email/bd-p/emailissues
0 Votes

In the Email account manage section of the verizon account, there NEEDS to be a Password Change Option for the Sub-Accounts of the account.

 

https://www22.verizon.com/ForYourHome/MyAccount/ngen/pr/user/profile.aspx

 

If there are Sub-Accounts listed - there is no way to change the password to any sub-accounts.

Status: Already Exists

The functionality to change a sub account password already exists today. You have to sign in as the sub account owner (not as the main account owner!!)

 

Go to MyVerizon>Profile>click on the 'manage' button next to Account Settings> select Password and Security and change your password and if necessary also your security questions.

Please be advised though that only the owner of the sub account may change the password. I hope this helps.

0 Votes
Lincous

Speed test pages

Status: Not Likely
by Lincous on ‎03-21-2013 07:19 PM

Please bring back your speed test pages that you discontinued at: http://infospeed.verizon.net/speedtest/speedtest500k.asp and http://infospeed.verizon.net/speedtest/speedtest750k.asp. No one else offers such a quick and easy way to check your internet health. I used them for years and was very disappointed when I could no longer access them. Thank you.

Status: Not Likely
If you mean our speed test with diagnostic information at the end, we still offer that online. At the end of the current speed test, in the bottom right corner is a link for the Network Diagnostic Tool (NDT). You can access it directly at http://my.verizon.com/services/speedtest/DefaultNdt.aspx
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