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prisaz

Would it be possible to offer the latest wireless N router with an upgrade fee or purchase?

Status: Acknowledged
by All Star prisaz All Star on ‎12-17-2011 09:20 AM - last edited on ‎12-17-2011 03:24 PM by Moderator

I know many have wanted wireless N for their home network use, but Verizon continues the policy that they only support wireless at the WAN speed provided to the customer. Even then it is not guaranteed do to so many factors. A path to the latest gigabit and wireless N router would be nice for customers that don't have 150/35. Even if no one chooses to pay, it would provide an option.

 

Would it be possible for Verizon to offer the latest wireless N router with an upgrade fee? To perhaps split the cost or cover the entire cost? This could perhaps cause more issues than it is worth, but would also allow customers that do not have 150/35, to get the latest router available. Many customers have just added hardware to the Actiontec to get faster wireless speeds, but many have just continued to complain, and would probably complain more if you offered it with a fee. It would provide options for those who want it. I thought I will throw this out here, but will also post it as an idea if it has already not been done. It may be a duplicate idea, but I do not believe the idea has been posted with an offer to pay.:smileywink:

 

 

Status: Acknowledged
Comments
by monkaquinas on ‎08-07-2012 06:42 AM

I received my new GB router and set it up last Sat.  The install is very simple, take the old router down, plug in the coax and power up.  Plug in a PC and hit the WebAdmin page to confirm all is working.  I did run into a snag, my router would not connect to the internet but I called the tech support number and the tech was able to determine it was an IP conflict.  He did his magic and I had a connection within a minute.  I plugged in my NAS and PS3 and re-configured the wireless and got all my devices connected.  The transfer speed between my NAS and other devices is amazing.  Signal strength for wireless is better as well.  I may consider upgrading the antennas if needed.  If you want a faster LAN at home without having to add another Vampire device, this upgrade is the way to go.

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