Verizon, I feel like you're wasting my time with this nonsense. I switched over to paper free billing and all I did was move from using Verizon's Bill Pay Vendor to paying my Verizon bill on line through my bank. As a result of that, I automatically got removed from paper free billing. I received a paper bill in the mail and I had to register for paper free billing all over again and for what reason? This is fairly minor but if you ask me, that's dumb! What does Verizon care if I pay my bill with Verizon's vendor or through my bank, as long as I am paying my bills on time? I never heard of such a thing and none of my other vendors do this. That's just a lack of common sense with customer service. Can't that part of the system be fixed so it doesn't keep happening?
I shouldn't even be taken off paper billing unless I choose that myself. Here I am doing my part to help the environment and to make my bill payments cheaper and more efficient and I get penalized just because I no longer want to use Verizon's Bill Pay vendor?
And mind you, I keep emailing Verizon's customer service back and forth about this asking if I'm going to be thrown off paper free billing again and if I have to keep re-registering for that and nobody there can give me an answer. I'm about to give up on that because it's a useless conversation that goes in circles. All I get are these empty apologies for the inconvenience which don't mean anything if I can't even get a direct answer to a simple question.