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muggs1960

Verizon Websites improvement Ideas

Status: Acknowledged
by muggs1960 on ‎01-20-2011 09:05 AM

First of all, you have far too many points of access on the internet.  It gets totally confusing with so many different websites to access account information and having to have so many different login IDs.  Centralize it and have a single signon USERID and password and one point of access ONLY for customers.

 

Also.the Verizon webmail page times out FAR TOO QUICKLY!!  Make the time out and option!  I sit here at my desk all day and have to constantly login to check my email.  Let the user decide on the timeout similar to the windows settings.

Status: Acknowledged
muggs, we are always looking to improve the web experience.

You My Verizon account should be your signon to everything now.

We'll pass your email time out suggestion on.

Thanks!
Comments
by Admin Emeritus on ‎01-21-2011 12:44 PM
Status changed to: Acknowledged
muggs, we are always looking to improve the web experience.

You My Verizon account should be your signon to everything now.

We'll pass your email time out suggestion on.

Thanks!
by Admin Emeritus on ‎03-07-2011 12:24 PM

We are encouraging customers to access Verizon via myverizon.com.

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