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marcw

Change the on-hold music

Status: Acknowledged
by marcw on ‎10-04-2010 11:28 AM

the music while on-hold sounds extremely distorted.  If fios is supposed to be clear, at least have the music sound decent.  I know it is not the telephone or telephone line, but the music itself.

Status: Acknowledged
Comments
by Admin Emeritus on ‎10-12-2010 12:22 PM
Status changed to: Acknowledged
 
by All Star somegirl All Star on ‎11-09-2010 11:28 PM

I do have to agree with this one. I also tend to have relatively large jumps in volume between the music and the "your call will be answered in the order it was received" bit.

 

One of the many reasons I prefer Live Chat, no hold music...

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