5G and now HP wifi printer has trouble connecting

SOLVED
Reply
Highlighted
Contributor
Contributor
Posts: 2
Registered: ‎02-08-2020

5G and now HP wifi printer has trouble connecting

Message 1 of 4
(1,347 Views)

We just got 5G and everything seems to work fine.  However, the HP LaserJet isn't connecting  . . .

 

Can print sometimes from some devices on the wifi, but other times it times out.  It is VERY slow, like 10 - 15 minutes later.

 

I'm able to reach the printer on a browser via IP address only sometimes, other times it times out.

 

Is there a setting somewhere that is keeping this from staying connected?

 

Thanks!

 

1 ACCEPTED SOLUTION

Accepted Solutions
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,895
Registered: ‎06-24-2018

Re: 5G and now HP wifi printer has trouble connecting

Message 4 of 4
(1,322 Views)

That question might be better answered at the Verizon Wireless forum. 

https://community.verizonwireless.com/

This forum is for FiOS. We unfortunately have no experience using the 5G router. 

View solution in original post

3 REPLIES 3
Highlighted
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 6,022
Registered: ‎09-24-2008

Re: 5G and now HP wifi printer has trouble connecting

Message 2 of 4
(1,341 Views)

For the helpers to help you better, it would help to know the brand and model of your Wi-Fi router.

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.


 

Highlighted
Contributor
Contributor
Posts: 2
Registered: ‎02-08-2020

Re: 5G and now HP wifi printer has trouble connecting

Message 3 of 4
(1,336 Views)

Sure.  It is the big, white one that came with the Verizon 5G.  This information is on the bottom:

Wistron NeWeb Corp.

Model: Router LRV5-100

 

It is my understanding that with this 5G, there is no wired connection in our home any longer, it's all WiFi.

 

Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,895
Registered: ‎06-24-2018

Re: 5G and now HP wifi printer has trouble connecting

Message 4 of 4
(1,323 Views)

That question might be better answered at the Verizon Wireless forum. 

https://community.verizonwireless.com/

This forum is for FiOS. We unfortunately have no experience using the 5G router. 

View solution in original post

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.