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Using Alexa with Verizon Fios and Sony TV - Issues changing channels

Using Alexa with Verizon Fios and Sony TV - Issues changing channels

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Contributor RLQ
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Posts: 1
Registered: ‎08-30-2018
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Does anyone have any best practices when using Alexa for both Verizon Fios (or any other cable provider) and a Sony/LG TV? I am finding Alexa has trouble when you say "Change channel to ESPN" because its unclear whether to use the TV or the cable (FiOS) to do so. Is there any way to clarify which device to use?

 

Seems like a trigger such as "Alexa, use FiOS..." might be helpful to correct this?  Any other ideas?

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Platinum Contributor I Platinum Contributor I
Platinum Contributor I
Posts: 7,096
Registered: ‎11-04-2008

What I have found is that it is best for Alexa to use the name of the skill in any command.


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