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You Can Never Disconnect Alexa

You Can Never Disconnect Alexa

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Contributor Acedmb
Contributor
Posts: 2
Registered: ‎04-25-2018
Message 1 of 3
(658 Views)

So i liked the idea of pairing Alexa and Fios, but it quickly soured when my wife would attempt to listen to a podcast on Alexa while I was watching TV, only to have Alexa change the channel instead of serve up the podcast. 

 

We unpaired the device but now when my wife asks Alexa to do something as Im watching TV, Alexa says “im sorry, i cant do that on FIos.”

 

there is no device for fios anymore but we cant get rid of it. Any suggestions? Thanks!

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Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 7,403
Registered: ‎11-04-2008
Message 2 of 3
(591 Views)

Have you tried using your phone to disable the FiOS skill?


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Contributor Acedmb
Contributor
Posts: 2
Registered: ‎04-25-2018
Message 3 of 3
(577 Views)

Sadly, yup. It’s disabled and still says it. 

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