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alexa issues

Contributor renner85
Posts: 1
Registered: ‎03-12-2018
Message 1 of 2

attempting to set up alexa with my stb.  i have the necessary router andDVRs (1100 series). getting a code 51 on the last part of the set-up. voice control call test failed.

Nickel Contributor
Nickel Contributor
Posts: 68
Registered: ‎02-25-2009
Message 2 of 2

Which Alexa device are you trying to set up?

Those devices are "set up" through the Alexa app downloaded to your mobile device and/or the Alexa browser app which you can set up your device from your computer.


Have you called customer service for whichever Alexa device you have?

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