quick menu

Winter Storm Toby Update

Winter Storm Toby Update

Reply
Administrator Administrator
Administrator
Posts: 932
Registered: ‎12-09-2014
Message 1 of 1
(1,252 Views)

We are working hard to restore service to our customers still impacted by the recent storms. If you believe your service has been impacted, you can check for weather-related service issues at verizon.com/outage.

 

In the event of a power outage, here are some quick tips to get you back up and running once your power is restored.

 

  1. To fix most issues, unplug your Verizon equipment, and plug it back in.
  2. Didn't work? You may have to reset your Optical Network Terminal (ONT) by following these instructions.
  3. Still no luck? Access the My Fios App via a mobile device or visit verizon.com/outage for answers to common questions or to submit a repair request.


Nilsa
Community Manager

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.



Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
 

My Verizon

  • Add or Change Plan
  • Suspend My Service
  • Apps

Support

Watch Fios