quick menu

FIOS Internet slow in Rhode Island after Sandy!

FIOS Internet slow in Rhode Island after Sandy!

Contributor jvoitle
Posts: 2
Registered: ‎04-10-2011
Message 11 of 12

it is horribly slow here on Long Island as well.  Verizon, thanks for all the hard work after Sandy, but cut us a break on our bills for this.  i can barely stand to use the internet right now on the wired connection, and the wireless on the ipad is e-x-c-r-u-t-i-a-t-i-n-g-l-y slow.


I'm on the verizon site now trying to check the speed included in my plan, and have waited 5 minutes for the page to load! https://www22.verizon.com/FORYOURHOME/GOFLOW/MyVerizonNew/AccountReview/UpgradeRenewalCenter.aspx


This is unacceptable! 

Employee Employee
Posts: 115
Registered: ‎12-30-2010
Message 12 of 12

Hi Everybody,


I'd be happy to check into this with our network teams and see if we can uncover what's going on.  If you'd like, just send me a PM so I can work with you one-on-one to get the information needed to look closer.




How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.

My Verizon

  • Add or Change Plan
  • Suspend My Service
  • Apps


Watch Fios