quick menu

Information on Hurricane Sandy

Information on Hurricane Sandy

Reply
Silver Contributor I
Silver Contributor I
Posts: 952
Registered: ‎06-21-2011
Message 1 of 3
(7,469 Views)

Hi All-


Due to extreme weather conditions, there may be storm related power outages in your area and some or all of your Verizon services may be affected.   Please visit our outage page for the latest information from Verizon.

 

Stay safe!

-Heather

2 REPLIES 2
Contributor Galerian
Contributor
Posts: 2
Registered: ‎11-03-2012
Message 2 of 3
(7,153 Views)
But nowhere on any of these outage pages is there an estimate of how long it will take I repair...even coned was able to keep us updated...are we talking days, hours or weeks? Thanks
Contributor Fvespa
Contributor
Posts: 1
Registered: ‎11-03-2012
Message 3 of 3
(7,110 Views)

This assumes you have Internet access. Most people with problems don't have service. that is why they are contactinG Verizon.  I am using a friend's internet. He doesn't have  fios. Also, when you do use Internet, you can't report a problem. Like many people, my power has been restored but I don't have service and there is no way to get assistance from Verizon because you can't troubleshoot on the Internet and the phone system is overwhelmed. It would be nice if Verizon chose to communicate with its customers in a productive and informative matter. People would be understanding because we all know it was a devastating storm. The problem is Verizon isn't communicating well and is alienating customers. You don't have to be a rocket scientist too get this.  Just sayin

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.

My Fios App
Fios TV App
Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
 

My Verizon

  • Add or Change Plan
  • Suspend My Service
  • Apps

Support

Watch Fios