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1 LAN Port not working on G1100 Router

1 LAN Port not working on G1100 Router

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Contributor tantaros
Contributor
Posts: 1
Registered: ‎07-24-2017
Message 1 of 2
(502 Views)

LAN port #2 is not working on my G1100 VErizon Router.  No green lights, no internet connection, nothing.  When I take out the Ethernet cable and plug it into one of the other LAN ports the internet connection is back.  All other ports work fine, just not LAN port #2.  I Tried resetting the router and it still does not work.  Any suggestions?  

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Gold Contributor VII
Gold Contributor VII
Posts: 4,861
Registered: ‎10-18-2016
Message 2 of 2
(480 Views)

Call 1-800-VERIZON have them swap out the router.

or bring it to a Verizon Fios store and swap it out in person. In either case get a written receipt for the return. If you return via ups or usps get trackability and pay for insurance.

 

 

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