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I am supposed to have ultrafast fios 100/100mbps but when I tested it on the site I had a download speed of 32 mbps and upload speed of 41 mbps. I am using it through wifi which I understand will make it slower, but I have difficulty sending emails (like last night--15 tries) and this morning (5 tries before sending) which is ridiculous. I feel like I'm in a third world country. Is anyone else experiencing this kind of lousy service. I've been a Verizon Fios customer for many years so this is a relatively recent problem.
I had a similar issue and it turns out my router all of a sudden had an issue and wasn't able to provide the throughput needed to max out my 100/100 connection. I bought a new router and the issue was completely resolved. This was with a wired ethernet connection. Unless you have a half way decent wireless router (think $100+ router) you shouldn't expect to see full 100/100 speeds over wireless.
When you run speed test, you must test to Verizon server.
Speeds are only guarantees of access to Verizon network.
Using a wired connection, go to speed test.Verizon.net