Why am I being charged with a 14.99 fee for a 2 device remote when I only have internet and not TV? Also, when I try to upgrade my service I am being charged this 14.99 monthly fee. I don't understand.
Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. For billing questions, please call 1-800-VERIZON during normal business hours.