This is my second time with FiOS and like last time I am receiving much slower internet than my agreement. I consistently test at around 50/100 which is nowhere near the 200/200 of my plan. Last time I had the 150/150 service in 2018 they sent a technician to troubleshoot after multiple calls and that got me nowhere. Wire directly to wall still slow on Verizon server speed test. This time I'm on 200/200 and the speeds are same as two years ago. Is the service really this bad? Am I getting lied to? I don't know what to do other than switch to another provider. Contacting customer support in 2018 wasted hours and got nowhere. FiOS seems to be just trash service no matter what...
Solved! Go to Solution.
#1 What is the brand and model of your:
#2 How is the router connected to the ONT ( Moca or Ethernet ) ?
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.