35/35/Internet plan but only 8M upload

[Andygiddings]

Wanted to pick the brains of this community to see if they can help resolve this. Here are the results of my FIOS speed test, it looks like the upload speed is sender limited but I've no idea on what changes I can do that may impact this. I'm running Windows 7 64bit and I've replaced my old Verizon D Link router (one of the originals with the NIM box) with a Dlink DIR-655 to get wireless N in the home. :

Broadband Speed Test

Analysis information:

Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
SendBufferSize set to [261360]
running 10s outbound test (client to server) . . . . . 8.07Mb/s
running 10s inbound test (server to client) . . . . . . 42.18Mb/s

------ Client System Details ------
OS data: Name = Windows Vista, Architecture = x86, Version = 6.1
Java data: Vendor = Sun Microsystems Inc., Version = 1.6.0_10

------ Web100 Detailed Analysis ------
Client Receive Window detected at 248064 bytes.
45 Mbps T3/DS3 link found.
Link set to Full Duplex mode
No network congestion discovered.
Good network cable(s) found
Normal duplex operation found.

Web100 reports the Round trip time = 33.39 msec; the Packet size = 1452 Bytes; and
No packet loss - but packets arrived out-of-order 0.01% of the time
This connection is receiver limited 2.0% of the time.
This connection is sender limited 97.54% of the time.

Web100 reports TCP negotiated the optional Performance Settings to:
RFC 2018 Selective Acknowledgment: ON
RFC 896 Nagle Algorithm: ON
RFC 3168 Explicit Congestion Notification: OFF
RFC 1323 Time Stamping: OFF
RFC 1323 Window Scaling: ON
Information: Network Middlebox is modifying MSS variable
Server IP addresses are preserved End-to-End
Information: Network Address Translation (NAT) box is modifying the Client's IP address
Server says [71.240.xxx.xx] but Client says [192.168.0.141]

Any ideas gratefully received, Andy

[eljefe2]

Y'know, I only get 5.2 mb/s upstream on that Argone Labs test, yet on all other speed tests I'm seeing ~33 mb/s upstream, which is confirmed by real world measurements to a few different servers.

What do you get with the FiOS speed test at http://my.verizon.com/micro/speedtest/broadband/  and/or a couple of servers near you on www.speedtest.net ?

[Hubrisnxs]

1. Make sure you are is hardwired

2. Make sure you re-runs the Verizon Optimizer »my.verizon.com/micro/speedoptimi···ult.aspx

3. Make sure you are testing at »speedtest.verizon.net

what does it look like with those conditions?

For running the optimizer, you have to open Internet explorer in administrator mode. so right click on internet explorer, and hit run as administrator, then go to the verizon optimizer website.  

[Andygiddings]

Eljefe and Hubrisnxs, thanks for your responses. My comments - yes am hardwired, have already run the optimiser and am using the Verizon speedtest. Have also used Speedtest.net with a variety of servers and get approx the same results.

[eljefe2]

Ok....a few more thoughts.

Take a look at your registry, this key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\AFD\Parameters

I found the optimizer didn't tweak that right and I manually set mine thusly (I'm also running Win 7 Pro x64):

DefaultSendWindow 261360

Do you have another PC you can try?  A laptop maybe?  Same results?

In your oriignal post you mention the DIR-655.  Is that your only router?   Ethernet between your ONT and the DIR-655?  If that's the case I wonder if you could get Verizon to send you an Actiontec or Westell router.  I don't think they'll give you any tech support with the DIR-655 as your primrary router and it might be worth swapping in an Actiontec or Westell as a troubleshooting step.  If the problem is on the WAN side or your router you'll have to involve Verizon tech support anyway.

[Andygiddings]

Thanks Eljefe, checked that parameter and it was already set as per your recommendation. Re the router, yes it is the only one and I have coax from the ONT to a NIM and then ethernet from the NIM to the router. I've asked Verizon to drop ship an Actiontec so that I can verify the router is not the issue. Should be here by Friday so will see if that clears up the issue, Andy

[Hubrisnxs]

that's a good idea,  i was just curious though.  when you ran the optimizer did you simply click download and run.  or did you download it to your desktop and then right click and then run as administrator? 

newer OS's you have to do that or the changes won't go into effect.

a restart is occasionally neccessary but the run as admin is important.

[eljefe2]

It'll be interesting to hear whether or not the Actiontec fixes the problem.

Staying tuned for further.

[eljefe2]

---

@Hubrisnxs wrote:

that's a good idea,  i was just curious though.  when you ran the optimizer did you simply click download and run.  or did you download it to your desktop and then right click and then run as administrator? 

newer OS's you have to do that or the changes won't go into effect.

a restart is occasionally neccessary but the run as admin is important.

---

The registry setting in the OP's machine is optimized.  Doesn't that say it all when it comes to the optimizer process having worked or not?

The thing that puzzles me, if anything, is why the optimizer set the DefaultSendWindow properly if it wasn't seeing more upstream than 8 mb/s.

[Andygiddings]

I tried running the optimiser as an admin and it stated that my system was already optimised. Ran the speed test again and the results are slightly better (now 10M) but still a big gap to 35M

Broadband Speed Test

Analysis information:

Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
SendBufferSize set to [261360]
running 10s outbound test (client to server) . . . . . 10.18Mb/s
running 10s inbound test (server to client) . . . . . . 41.77Mb/s

------ Client System Details ------
OS data: Name = Windows 7, Architecture = x86, Version = 6.1
Java data: Vendor = Sun Microsystems Inc., Version = 1.6.0_21

------ Web100 Detailed Analysis ------
Client Receive Window detected at 66560 bytes.
45 Mbps T3/DS3 link found.
Link set to Full Duplex mode
No network congestion discovered.
Good network cable(s) found
Normal duplex operation found.

Web100 reports the Round trip time = 10.35 msec; the Packet size = 1452 Bytes; and
No packet loss - but packets arrived out-of-order 0.01% of the time
This connection is receiver limited 9.70% of the time.
This connection is sender limited 89.88% of the time.

Web100 reports TCP negotiated the optional Performance Settings to:
RFC 2018 Selective Acknowledgment: ON
RFC 896 Nagle Algorithm: ON
RFC 3168 Explicit Congestion Notification: OFF
RFC 1323 Time Stamping: OFF
RFC 1323 Window Scaling: ON
Information: Network Middlebox is modifying MSS variable
Server IP addresses are preserved End-to-End
Information: Network Address Translation (NAT) box is modifying the Client's IP address
Server says [71.240.XXX.XX] but Client says [192.168.0.141]