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4 Level Townhome with No Wifi or Cable Jack in Loft Bedroom

4 Level Townhome with No Wifi or Cable Jack in Loft Bedroom

Contributor Tsukiko
Posts: 1
Registered: ‎12-11-2018
Message 1 of 3

I live in a 4 level townhome. There's a:

basement (main DVR box/modem I guess)

Living Area (main router)

Bedroom Area (Wifi Extender)

Loft (Absolutely Nothing)


I use the loft as my bedroom and rely on wifi to stream "cable" to my TV as there is ABSOLUTELY no hookups for anything. The cable jack and no ethernet plug-in.


As of 12/08-12/09, the signal to my TV has been completely broken. It doesn't connect to HULU and is always buffering to stopping due to a connection error. My Samsung Note 9 on the same level also doesn't connect properly, sometimes working but most of the time not working. A call to Verizon, and they confirmed that the router is running at newr maximum.


What do I do? How should I set up my boxes? What type of boxes should I get? I currently have a router AND an extender from Verizon.

Gold Contributor VI Gold Contributor VI
Gold Contributor VI
Posts: 1,354
Registered: ‎06-24-2018
Message 2 of 3

It was working before 12/8? Does your extender have the Coax light on? You could have a bad extender. The router in the basement probably won't make it up to loft from the basement. 

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,744
Registered: ‎11-04-2008
Message 3 of 3

If you have an android device, download an app called wifi analyzer.

It can help you diagnose wifi issues.

You can look at signal levels for example to see if you are getting signal upstairs or not for example.

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
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