There is no section of the web site or phone mensu for reporting a downed line. The line is still connected and working, but coils of black plastic cable are lying in the sidewalk and street. Someone needs to get out here and fix this.
Hi VGF,
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
Start a new topic or ask questions in the open forum.
