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5ghz band not showing up after upgrading wifi

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sabir
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Posts: 1
Registered: ‎01-16-2021

5ghz band not showing up after upgrading wifi

‎01-17-2021 06:58 AM

Message 1 of 4
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ever since I upgraded my Verizon Wi-Fi to the gigabit plan, the 5ghz band hasn't been showing up. I've already tried resetting my router.

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Cang_Household
Gold Contributor II Gold Contributor II
Gold Contributor II
Posts: 845
Registered: ‎09-06-2020

Re: 5ghz band not showing up after upgrading wifi

‎01-17-2021 06:58 PM

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Go to Wireless Settings > Basic Security Settings > 2. Change the SSID setting to any name or code you want.

 

My steps are based on G1100 router. Steps may differ, but no significantly, on G3100 router.

If you have more questions, I am happy to help.

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Edg1
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Gold Contributor VII
Posts: 1,939
Registered: ‎06-24-2018

Re: 5ghz band not showing up after upgrading wifi

‎01-17-2021 07:32 AM

Message 2 of 4
(476 Views)

It sounds like SON is enabled. You need to login to the router at myfiosgateway.com or 192.168.1.1 and go to WiFi settings, then Advanced then on the bottom of page will be "other advanced wifi options" in there you can turn off SON. Once off you will have to rename the 5G SSID to Fios-XXXXX-5G. 

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TallJohn
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Posts: 2
Registered: ‎01-17-2021

Re: 5ghz band not showing up after upgrading wifi

‎01-17-2021 05:53 PM

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Where to go to rename after turned of the SON feature

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Cang_Household
Gold Contributor II Gold Contributor II
Gold Contributor II
Posts: 845
Registered: ‎09-06-2020

Re: 5ghz band not showing up after upgrading wifi

‎01-17-2021 06:58 PM

Message 4 of 4
(434 Views)

Go to Wireless Settings > Basic Security Settings > 2. Change the SSID setting to any name or code you want.

 

My steps are based on G1100 router. Steps may differ, but no significantly, on G3100 router.

If you have more questions, I am happy to help.

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1 person found this solution to be helpful.
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