I was promise by an agent that $90 dollar set up fee will be waiver I spoke with 7 different people saying that agent was a lied I ask to speak with a supervisor by name hansen she say I have to pay for that fee because she didn't send me an email I requested to go back to that conversation with michell and she refused ... they she got angry when I asked her to check with her superior and she hang up the phone on me... I guess I was lie and I will have to pay $90 dollars...
Most of the time if you sign up online you can get the setup fee waived.
that is what I did. Now if the service has not been in force over 30 days you have a quit with no charges or fees and you return everything and that is it.
when you call to cancel under the 30 day satisfaction guarantee the person on the line will see you leaving within that time frame and ask why?
So then you tell them and see if they want to retain you or simply cancel everything out.
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