ALTER.NET Issues

[YukiNeko]

WinMTR Statistics

WinMTR statistics

Host	%	Sent	Recv	Best	Avrg	Wrst	Last
Wireless_Broadband_Router.home	0	150	150	0	0	1	0
L100.BLTMMD-VFTTP-52.verizon-gni.net	0	150	150	5	6	9	6
G5-0-352.BLTMMD-LCR-03.verizon-gni.net	0	150	150	5	6	9	6
so-9-0-2-0.RES-BB-RTR1.verizon-gni.net	0	150	150	7	18	100	9
0.ae5.XL1.IAD8.ALTER.NET	24	113	87	8	10	20	9
0.xe-10-1-1.GW9.IAD8.ALTER.NET	0	150	150	8	11	74	10
tinet-gw.customer.alter.net	13	126	110	13	15	34	14
xe-1-0-0.mtl10.ip4.tinet.net	0	150	150	24	30	92	27
ormuco-gw.ip4.tinet.net	0	150	150	40	43	58	42
192.34.76.2	0	150	150	40	45	112	44
199.91.189.234	0	150	150	43	44	66	43
199.91.189.30	0	150	150	42	44	62	44

This has been causing games such as Final Fantasy XIV to lag.  Problems began Sept 30th, 2013 for me, but appear to have been reported several times.

Is there any way to manually assign a different route via the Verizon FiOS router?

[stat1124]

We would really appreciate some help from the Verizon support team on this.  This is becoming a more widespread problem across multiple ISPs.  If we can not get Square Enix to fix it, there has to be a work around from this side.  Thanks.

[mpham2]

I'm encountering this exact same issue. The timeout and lag is unbearable. At this point I may look to switching ISP. This same issue with alter.net happened last spring 2013 as well.