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About installation kit

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Contributor Sonson
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Posts: 2
Registered: ‎09-06-2017
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Hello I ordered fios and I received envelop about self installation. But there is only guide book, not any cables. Is it normal? Should I buy cables myself or they will send it later?

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Gold Contributor VII
Gold Contributor VII
Posts: 4,600
Registered: ‎10-18-2016
Message 2 of 3
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@Sonson wrote:

Hello I ordered fios and I received envelop about self installation. But there is only guide book, not any cables. Is it normal? Should I buy cables myself or they will send it later?


Self install normally is a Fios router sent via UPS which comes with the ethernet cable and the paperwork to start your account. However there must be a active ONT at your location in order to attach your router to the ONT before you can plug it in and follow the written instructions.

https://www.verizon.com/cs/groups/public/documents/adacct/self_install_vms_guide_may15.pdf

 

Good Luck

 

 

Contributor Sonson
Contributor
Posts: 2
Registered: ‎09-06-2017
Message 3 of 3
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Thanks 

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