About installation kit
Sonson
Enthusiast - Level 1

Hello I ordered fios and I received envelop about self installation. But there is only guide book, not any cables. Is it normal? Should I buy cables myself or they will send it later?

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Re: About installation kit
jonjones1
Legend

@Sonson wrote:

Hello I ordered fios and I received envelop about self installation. But there is only guide book, not any cables. Is it normal? Should I buy cables myself or they will send it later?


Self install normally is a Fios router sent via UPS which comes with the ethernet cable and the paperwork to start your account. However there must be a active ONT at your location in order to attach your router to the ONT before you can plug it in and follow the written instructions.

https://www.verizon.com/cs/groups/public/documents/adacct/self_install_vms_guide_may15.pdf

Good Luck

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Re: About installation kit
jonjones1
Legend

@Sonson wrote:

Hello I ordered fios and I received envelop about self installation. But there is only guide book, not any cables. Is it normal? Should I buy cables myself or they will send it later?


Self install normally is a Fios router sent via UPS which comes with the ethernet cable and the paperwork to start your account. However there must be a active ONT at your location in order to attach your router to the ONT before you can plug it in and follow the written instructions.

https://www.verizon.com/cs/groups/public/documents/adacct/self_install_vms_guide_may15.pdf

Good Luck

Re: About installation kit
Sonson
Enthusiast - Level 1

Thanks 

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