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Access Point Steering

Access Point Steering

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Contributor StuartN
Contributor
Posts: 1
Registered: ‎05-11-2019
Message 1 of 9
(1,649 Views)

I have the FIOS Extender but only beam steering indicates enabled.  Access point steering indicates that it is not enabled.  How do I enable access point steering?

8 REPLIES 8
Silver Contributor V Silver Contributor V
Silver Contributor V
Posts: 1,331
Registered: ‎05-16-2009
Message 2 of 9
(1,571 Views)

Believe this should clarify things for you.

https://helpcenter.engeniustech.com/hc/en-us/articles/235244467-How-does-Band-Steering-work-

Tom
QIP 7100 1,Bose SOLO,QIP 7216 P2, iPad 2 WiFi,iPhone SE
Contributor smyb123
Contributor
Posts: 1
Registered: ‎05-14-2019
Message 3 of 9
(1,513 Views)

@TomH309 wrote:

Believe this should clarify things for you.

https://helpcenter.engeniustech.com/hc/en-us/articles/235244467-How-does-Band-Steering-work-


That article only explains band steering, not access point steering or how to enable it on the G1100. I have 2 wireless AP's (G1100 and WCB6200Q) so I'm interested in the OP's question also. Anyone know how to enable it?

Contributor SeaBreezin
Contributor
Posts: 2
Registered: ‎05-19-2019
Message 4 of 9
(1,434 Views)

I've got the same question, I have the G1100 plus two MoCA extenders. I have band steering enabled and want to enable AP steering (which is showing "off").

Contributor bobby1313
Contributor
Posts: 1
Registered: ‎06-04-2019
Message 5 of 9
(1,293 Views)

Anyone? I bought 2 extenders and both are showing disconnected. This is the only thing it could be.

Contributor nsringari
Contributor
Posts: 1
Registered: ‎07-15-2019
Message 6 of 9
(844 Views)

I have this question also. If a Version Tech could step in that would be helpful. I have the Fios Quantum Gateway and the WCB6200Q setup in SON mode on different floors, but I want to enable AP steering so that devices transitioning from downstairs to upstairs seemlessly connect and disconnect. I'm not certain if this is happening currently.

Contributor JoeFlacco
Contributor
Posts: 1
Registered: ‎07-16-2019
Message 7 of 9
(786 Views)

I would also like to know why Access Point Steering Enabled is "NO".  I received an email from Verizon stating that it would specifically do that:

 

"This will allow your devices to move seamlessly between 2.4GHz and 5GHz Wi-Fi signals, and between access points (router and extender)—ultimately optimizing your devices' Wi-Fi connection"

 

I then preceeded enabling the feature, reconfiguring all my devices just to find out that all you're actually getting is Band Steering and not Access Point Steering.  To say that I am frustrated would be an understatement.  We need clarity on the status of this.

Contributor SeaBreezin
Contributor
Posts: 2
Registered: ‎05-19-2019
Message 8 of 9
(209 Views)

Any update to this? I just got an email saying that the SON feature was just added, but upon checking again, Access Point Steering is still set to "No" with no option to enable it.

Contributor gson516
Contributor
Posts: 1
Registered: ‎08-17-2019
Message 9 of 9
(50 Views)

I am having the same problem, after installing the Verizon network extender and enabling SON Access Point Steering is set to No. 

 

I can't tell if the devices closest to the extender are actually connecting to it.  Does anyone know how to do this?  Pings show a lot of jitter and packet loss so it doesn't look like I am connecting to the extender that is a foot away from my Mac.

 

Verizon tech support was clueless.  Looks like the extender is going back to Verizon.

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