I canceled my verizon fios account around Dec 14/Jan 15 and had a credit due back from the company. Each month i receive a bill showing the credit with the most recent dated April 16, 2015. I have made a number of calls to verizon on the subject but am continually bounced around to different departments and assured that this is very unusual and i should have received a refund by now. can anyone offer any guidance on how i can get a check for this credit? thx!
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.
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