Actiontec MI424WR router failure to power up/boot up

[RE2]

When I power on the Actiontec MI424WR router, all that happens is that all the lights just blink rapidly (including the little green one on the power pack plugged into the wall).  After a short period of time, everything just shuts off.  I have tried a hard reset, as well as leaving off for a few minutes and disconnecting all network connections.  Has this router bit the dust?

[Justin46]

Most probably.

How long have you had the ActionTec router? The power supply provided with ActionTecs early on (2 or 3 of years ago?) have been known to have problems and either kill the router or themselves. Verizon sent out a boatload of replacement power supplies. As far as I know more recent versions have not had the problem (mine has not, for example). But of course any electronic device can bite the bullet at any time.

I suggest you contact the FSC and request a replacement, I think they could ship one overnight or maybe dispatch a tech to check/replace it.

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Justin
Verizon FiOS TV, Internet, and phone
IMG 1.6.2, Build 08.58
Keller, TX 76248

[RE2]

Have had it at least 2 if not more years.  Do you have the FSC number?

[Justin46]

Fiber Solutions Center: 1-888-553-1555

[RE2]

Thank you.  I will give them a call.

[Justin46]

You are welcome.

By the way, if you have never called the FSC, be prepared to hold a while. One thing I have found is that if you say "agent" at each of the prompts you will reach a live person pretty rapidly.

Just a suggestion.....

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Justin
Verizon FiOS TV, Internet, and phone
IMG 1.6.2, Build 08.58
Keller, TX 76248

[RE2]

Good tip.  Thanks.