Actiontec Modem Problems
gsm11186
Newbie

Hello,

All of a sudden my Playstation 3 stopped connecting to the internet. After a long time on the phone with Sony, the determined some of the router settings needed to be changed, as there was nothing wrong with the PS3. They told me to contact my ISP. I've tried everything, from unplugging and plugging back in, to applying the DMZ host in the wireless settings, to lowering the security level - nothing works. Sometimes the PS3 finds the IP address and fails to connect, other times it fails to find even the IP address.

I believe this started when the power went off and the modem was shut off. Please help! Thanks in advance.

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Re: Actiontec Modem Problems
smith6612
Community Leader
Community Leader

Is the PS3 using a Wireless connection?

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gsm11186
Newbie
Yes, sorry forgot to mention it's a wireless connection, WPA2.
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Re: Yes
smith6612
Community Leader
Community Leader

Alrighty. By any chance are other devices on your wireless network seeing any issues with speed, or even reliaiblity itself?

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Re: Actiontec Modem Problems
gsm11186
Newbie
Nope - I've got my iPhone on the wifi network working fine, as well as 2 laptops. No problems with any of them.
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