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Actiontec Modem Problems

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Contributor
Contributor
Posts: 4
Registered: ‎09-14-2012

Actiontec Modem Problems

Message 1 of 5
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Hello,

 

All of a sudden my Playstation 3 stopped connecting to the internet. After a long time on the phone with Sony, the determined some of the router settings needed to be changed, as there was nothing wrong with the PS3. They told me to contact my ISP. I've tried everything, from unplugging and plugging back in, to applying the DMZ host in the wireless settings, to lowering the security level - nothing works. Sometimes the PS3 finds the IP address and fails to connect, other times it fails to find even the IP address.

 

I believe this started when the power went off and the modem was shut off. Please help! Thanks in advance.

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,480
Registered: ‎12-15-2010

Re: Actiontec Modem Problems

Message 2 of 5
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Is the PS3 using a Wireless connection?

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Contributor
Contributor
Posts: 4
Registered: ‎09-14-2012

Yes

Message 3 of 5
(412 Views)
Yes, sorry forgot to mention it's a wireless connection, WPA2.
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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,480
Registered: ‎12-15-2010

Re: Yes

Message 4 of 5
(400 Views)

Alrighty. By any chance are other devices on your wireless network seeing any issues with speed, or even reliaiblity itself?

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Contributor
Contributor
Posts: 4
Registered: ‎09-14-2012

Re: Actiontec Modem Problems

Message 5 of 5
(390 Views)
Nope - I've got my iPhone on the wifi network working fine, as well as 2 laptops. No problems with any of them.
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