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Address to return router

Address to return router

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Contributor
Contributor
Posts: 1
Registered: ‎11-24-2009

Address to return router

Message 1 of 3
(12,521 Views)

I had a brief FiOS internet account at a different address, and then I canceled it.  However I lost the box that the router came in, so what is the address that I need to send back the router?

 

I am in Dallas TX

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Silver Contributor V
Silver Contributor V
Posts: 668
Registered: ‎10-26-2008

Re: Address to return router

Message 2 of 3
(12,504 Views)

In theory you can take it to any UPS Store and tell them it is a Verizon return, and they will send it back for you.

 

Alternatively you can call Verizon and ask for a return shipping label, and they will send you one.

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Bronze Contributor II
Bronze Contributor II
Posts: 147
Registered: ‎11-18-2009

Re: Address to return router

Message 3 of 3
(12,467 Views)

Call customer service and explain them that you want to return the router OR you can just return the router at a verizon retail store.

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