After years of no issues, in the past week my FIOs has been slow or freezes
SettledinVA
Enthusiast - Level 1

Recenlty, my fios internet has been freezing or slow.  My devices attached are searching for a service or are freezing.   I have not had this happen ever with FIOS.  This has been going on at night (after 6PM).  Also, I noticed another connection WIFI set up with the exact ID except it says  #2  (example:  7AS3L and the other one is 7AS3L #2) I dont have another router, so I am wondering if someone is somehow using mine?  I do have a SSL set up too.  

Help!

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Re: After years of no issues, in the past week my FIOs has been slow or freezes
CRobGauth
Community Leader
Community Leader

What model router do you have?

Have you tried power reset?

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