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Alexa Voice Control Using Your Own Router

Alexa Voice Control Using Your Own Router

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Contributor Gaudfather
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Posts: 8
Registered: ‎12-01-2017
Message 1 of 3
(131 Views)

happy FridayHappy Friday! Having some issues getting my Alexa to control my Fios boxes. She will repeat back to you as if she did change the channel but the channel doesn't change. I'm also not getting my caller ID to TV but everything else seems okay. I recently upgraded to the Fios One service. I attached some screenshots of how I have the quantum gateway configured. I'm sure I have something incorrect in their.1-11-2019 10.09.48 AM.png

 

1-11-2019 10.10.24 AM.png

 

1-11-2019 10.11.10 AM.png

 

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Contributor Jthelpsme
Contributor
Posts: 6
Registered: ‎01-15-2019
Message 2 of 3
(62 Views)

Hi, it doesn't appear Fios TV supports Alexa integration just yet. I checked here for you. https://www.verizon.com/support/residential/tv/equipment/alexa 

Caller ID only works with the Verizon router. Hope this helps. 

Platinum Contributor I Platinum Contributor I
Platinum Contributor I
Posts: 7,092
Registered: ‎11-04-2008
Message 3 of 3
(39 Views)

FiOS quantum hardware supports Alexa.

FiOS one uses the same software as quantum. I would expect it would support Alexa as well.

https://www.verizon.com/home/fios-tv-voice-control-alexa.html


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