I've been disconnecting for the last few hours every few minutes. I've contacted verizon support and they are sending a tech out to me in a few days. However, the rep i've spoked with said he was getting some error code "ONT State Out Of Service (OOS-AU) ONT: ALCLA0B44831".. any idea what this means? and what caused it?
Means either a fiber or ONT issue at your house.
Hence the reason tech has to come out to investigate.
@evlx wrote:I've been disconnecting for the last few hours every few minutes. I've contacted verizon support and they are sending a tech out to me in a few days. However, the rep i've spoked with said he was getting some error code "ONT State Out Of Service (OOS-AU) ONT: ALCLA0B44831".. any idea what this means? and what caused it?
It’s saying your Alcatel ont is kaput. Reason could be a faulty line, a faulty battery, a electrical spike, even a loose anything. Just let the tech fix it.
Always one orr the other since they introduced 2 bandwidths.
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