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Auto pay / Paper free billing - 10$ credit doesnt apply

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HF2
Contributor
Contributor
Posts: 2
Registered: ‎05-11-2018

Auto pay / Paper free billing - 10$ credit doesnt apply

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I'm eligible for an additional $10 credit on my bundle price. To receive this credit, I need to enroll in Auto Pay and Paper-Free Billing. I'm already enrolled but the $10 credit do not apply on my  account.

 

Please assist.

3 REPLIES 3
jonjones
Platinum Contributor II
Platinum Contributor II
Posts: 5,293
Registered: ‎10-18-2016

Re: Auto pay / Paper free billing - 10$ credit doesnt apply

Message 2 of 4
(5,545 Views)

@HF2 wrote:

I'm eligible for an additional $10 credit on my bundle price. To receive this credit, I need to enroll in Auto Pay and Paper-Free Billing. I'm already enrolled but the $10 credit do not apply on my  account.

 

Please assist.


I would go to the Verizon direct forum here which is real Verizon help with a great track record for assistance.

https://www.dslreports.com/forum/vzdirect

 

 

HF2
Contributor
Contributor
Posts: 2
Registered: ‎05-11-2018

Re: Auto pay / Paper free billing - 10$ credit doesnt apply

Message 3 of 4
(5,408 Views)

Well, this is not an answer to my questions.

jonjones
Platinum Contributor II
Platinum Contributor II
Posts: 5,293
Registered: ‎10-18-2016

Re: Auto pay / Paper free billing - 10$ credit doesnt apply

Message 4 of 4
(5,401 Views)

@HF2 wrote:

Well, this is not an answer to my questions.


Then you are not reading correctly what I told you.

if you contact Verizon help at that link they can help with the credit.

if you are having a problem calling 1-800-VERIZON or you cannot or will not use chat or twitter then you won’t have any assistance.

 

i answered your question. Did you even go to that Verizon help? 

 

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