Awful Fios Service

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Registered: ‎07-12-2020

Awful Fios Service

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I have had awful issues with our Internet and tv service forever!!!  I have had technicians to my home on multiple occasions and yet My service is awful!!!!!!  Our internet drops constantly our TV picture is often pixelated as well as losing volume and channel 838 Netflix not working. Has anybody else had these issues and how were you able to solve them. I am at my wits end I don’t know what else to do. We just upgraded to FiOS one paid for the technician to come and install it rather than trying to do it myself.  What next?   

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Re: Awful Fios Service

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Hi HJD,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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