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BATTERY BACKUP

BATTERY BACKUP

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Contributor Dale340
Contributor
Posts: 1
Registered: ‎05-04-2017
Message 1 of 3
(341 Views)

I'm getting beeping sounds indicating my battery needs replacing.  I don't plan on replacing my battery. So I disconnected it. I pressed the Alarm Silence button to silence the beeping. But that only works temporary. How do I get the beeping to stop permanently?

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Silver Contributor V Silver Contributor V
Silver Contributor V
Posts: 1,312
Registered: ‎05-16-2009
Message 2 of 3
(329 Views)

Please go here:

https://www.verizon.com/support/residential/battery-backup/backup-unit#disconnect

 

Tom
QIP 7100 1,Bose SOLO,QIP 7216 P2, iPad 2 WiFi,iPhone SE
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Silver Contributor IV Silver Contributor IV
Silver Contributor IV
Posts: 854
Registered: ‎06-24-2018
Message 3 of 3
(328 Views)

There are a few different BBU models. Some will stop beeping and other won’t. Best thing to do is schedule a technician visit so they can upgrade you to the newer power adapter that doesn’t have the battery. 

This will not cost anything because it is a Verizon equipment change. Just call up and tell them you don’t want a new battery would like them change to the power adapter to stop the beeping. 

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