BBU beeping

[starchie]

My BBU says replace battery and is beeping every 20 minutes or so. I want to silence the alarm button. I have tried pushing the silence alarm button and have gone through the troubleshooting paces (i.e. unplugging and replugging) but beeping continues every 20 minutes or so. Any ideas?

[CRobGauth · Accepted solution]

If you aren't worried about it, then just disconnect the battery.

[jonjones1]

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@starchie wrote:

My BBU says replace battery and is beeping every 20 minutes or so. I want to silence the alarm button. I have tried pushing the silence alarm button and have gone through the troubleshooting paces (i.e. unplugging and replugging) but beeping continues every 20 minutes or so. Any ideas?

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https://www.verizon.com/support/consumer/battery-backup/beeping

The link above will show you how to silence the alarm, and also remove it for good.

Good Luck 

[kevinwho]

Maybe I am missing something in that link.

I've reset the BBU several times over the years, but I think the battery is really shot at this point. I don't feel I need the BBU so I tried to follow the instructions to simply disconnect it.

I removed the battery. It has been physically out of the unit for a week and the thing still beeps. I've hit the button to silence the alarm several times, and that seems to stop the beeping for a while, but then it starts up again.

Aside from installing a new battery, what can I do to silence this thing for good?

Thanks!

[Edg1]

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@kevinwho wrote:

Maybe I am missing something in that link.

I've reset the BBU several times over the years, but I think the battery is really shot at this point. I don't feel I need the BBU so I tried to follow the instructions to simply disconnect it.

I removed the battery. It has been physically out of the unit for a week and the thing still beeps. I've hit the button to silence the alarm several times, and that seems to stop the beeping for a while, but then it starts up again.

Aside from installing a new battery, what can I do to silence this thing for good?

Thanks!

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Not all BBUs act the same. There are different models out there. Best thing to do is call Verizon and schedule a tech to upgrade it to a power adapter since you don't want the battery. That won't be a charge since it is Verizon equipment and you won't have to ever replace the battery or hear the beeping anymore.