First of all, I am a gamer, so this is all coming from a gamer's point of view. I have a server that I host for my community in Denver, because everyone usually has a fair and even latency when hosted there. But recently, my hops from Dallas to Denver have been drastically different and it affects the way I play the game. I am wondering what is causing my latency to jump up 30ms, nearly double, at random times. It fluctuates back and forth all day between about 45ms (which is what it should be) to 75ms. I don't know whether it is just traffic or a bad router somewhere, but it is getting annoying. Was wondering if anyone could help me out here or help me figure out what the problem could be. I have already contacted the server company, and they found nothing wrong on their end, so I am assuming that it is the ISP that is causing this.
Being a gamer as well, I must help you! (What game may I ask?)
It would be great if you could post a tracert shot so we can see where the slow down is. If you have never done that before, Start > run > type "CMD" press enter -> then type tracert ip address of the game server (dont need the port). So for example tracert 69.12.0.22.
Then try copy paste that information or take a screenshot and host the link of the file.
Game is Counter-Strike: Source
You could see why an extra 30 ping might mess you up with the added delay 😛
I took this tracert last night, probably around 11p.m. CST.
> 1 <1 ms <1ms <1ms 192.168.0.1
> 2 5ms 4ms 4ms 10.33.34.63
> 3 7ms 7ms 7ms G3-2-866.DLLSTX-LCR-08.verizon-gni.net [130.81.107.144
>
> 4 7ms 7ms 7ms P15-2.LCR-01.AUBNIN.verizon-gni.net [130.81.28.210]
>
> 5 8ms 9ms 9ms 0.so-7-1-0.XT4.DFW9.ALTER.NET [152.63.0.109]
>
> 6 65ms 67ms 67ms 0.so-5-0-0.XL4.DEN4.ALTER.NET [152.63.89.106]
>
> 7 65ms 65ms 64ms POS7-0.GW3.DEN4.ALTER.NET [152.63.72.73]
>
> 8 65ms 64ms 64ms internap-den-gw.customer.alter.net [65.206.181.122]
>
> 9 66ms 67ms 67ms border9.ge3-1-bbnet1.den.pnap.net [216.52.40.14]
>
> 10 66ms 67ms 67ms c-72-5-102-215.internap-denver.nuclearfallout.net [72.5.102.215]
As far as I can tell, the problem lies soley with Denver. It's not just this one server, but any Denver server I test. My latency is fine to all other locations, like Chicago, Seatlle, Dallas, and so on, but for some reason, something goes wrong with there. My connection itself does not suffer any delay or limited bandwidth. It can sometimes even go as low as 35ms, and goes as high as 75ms.
The server company that is hosting is NuclearFallout (and if you know much about server hosting companies, they are pretty much the cream of the crop).
This is what my tracert should look like when my ping is normal to Denver. I took this about 20 minutes or so ago.
> 1 <1 ms <1ms <1ms 192.168.0.1
> 2 5ms 4ms 4ms 10.33.34.63
> 3 7ms 7ms 7ms G3-2-866.DLLSTX-LCR-08.verizon-gni.net [130.81.107.144
>
> 4 7ms 7ms 7ms P15-2.LCR-01.AUBNIN.verizon-gni.net [130.81.28.210]
>
> 5 9ms 9ms 9ms 0.so-7-1-0.XT4.DFW9.ALTER.NET [152.63.0.109]
>
> 6 65ms 67ms 67ms 0.so-5-0-0.XL4.DEN4.ALTER.NET [152.63.89.106]
>
> 7 65ms 65ms 64ms POS7-0.GW3.DEN4.ALTER.NET [152.63.72.73]
>
> 8 35ms 37ms 37ms internap-den-gw.customer.alter.net [157.130.162.54]
>
> 9 38ms 37ms 37ms border9.ge4-1-bbnet2.den.pnap.net [216.52.40.78]
>
> 10 36ms 39ms 39ms c-72-5-102-215.internap-denver.nuclearfallout.net [72.5.102.215]
The only difference I can see is a discrepency between the internap hops. What would that mean as far as what I am able to do?
That's what I play. CAL-i CEVO-p baby.
Looks like at one of the alter.net routers you are getting bad latency...send me a private message with your billing address, telephone number and name. I'll try to open up a ticket and contact network support for you.
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