Battery frustration

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Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎04-11-2012

Battery frustration

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I have had to replace the battery 3 times in just under a year.

The last battery is about a month old. I am buying the excat same battery that is  in the unit so i don;t think it is the battery. My guess is that the BBU is faulty.

 

All I want is for the beeping to stop. I know that the unit is supposed to be for back up voice only but I have no phone in my house. This box is like the rest of my equipment. JUNK!!!! I have had Fios for just over a year and have had 3 DVR's, 2 cable boxes and two routers all die. Never had these issues with Comcast

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Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Battery frustration

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if it's three times inside a year, then yeah the bbu itself is probably having issues,  I'd try to get a tech out. 

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Copper Contributor
Copper Contributor
Posts: 13
Registered: ‎03-23-2013

Re: Battery frustration

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I used to get the battery beep every once in a while. The battery did not need replacing. I just disconnected it for a few seconds and then reconnected it. See the "Battery Backup beeping and in the Red" thread currently in this forum.

 

A technician visited a few months ago for an unrelated issue and my battery was replaced with a newer version. There hasn't been any beeping since then.

 

So again, it may not be that the battery needs replacment every time you get the beeping.

 

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