Beeping sound from Fios box that will not go away

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Contributor
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Registered: ‎05-21-2018

Beeping sound from Fios box that will not go away

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I cancelled my land line and retained the TV and internet. The back up battery alarm for the phone continues to beep. We have removed and returned the battery over a year ago. We have tried to stop the beeping after speaking with Verizon service agents and nothing has worked. This is a big problem because there does not appear to be a fix. The neighbors have complained to building management and we have received no help in this situation. What can we do?

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Platinum Contributor I
Platinum Contributor I
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Registered: ‎10-18-2016

Re: Beeping sound from Fios box that will not go away

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  • @Cornell01 wrote:

    I cancelled my land line and retained the TV and internet. The back up battery alarm for the phone continues to beep. We have removed and returned the battery over a year ago. We have tried to stop the beeping after speaking with Verizon service agents and nothing has worked. This is a big problem because there does not appear to be a fix. The neighbors have complained to building management and we have received no help in this situation. What can we do?


Try here first

https://www.verizon.com/support/residential/battery-backup

Then here.

http://www.instructables.com/id/Silencing-the-Verizon-Battery-Alarm/

 

Good Luck

 

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Registered: ‎05-22-2018

Re: Beeping sound from Fios box that will not go away

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I have the same problem.  I have a different unit that what is described in http://www.instructables.com/id/Silencing-the-Verizon-Battery-Alarm/

 

I tried the instructions at

https://www.verizon.com/support/residential/battery-backup

I tried pressing the silent alarm button for 5 seconds and silent alarm button & battery button together.  The unit rebooted when I pressed the two buttons together, but this will only silence the unit for 24 hours, after that it beeps every 15 minutes.

 

I don't need a battery back up, all of my home hones require power.

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Platinum Contributor I
Platinum Contributor I
Posts: 5,123
Registered: ‎10-18-2016

Re: Beeping sound from Fios box that will not go away

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The shame is at one time there was a site that showed how to remove the whole shebang but I cannot find the website with the step by step instructions.

my suggestion would be to find the buzzer unit and disable it. 

If it’s beeping it has a speaker box somewhere in the ONT or along side it.

 

find the sound unit and clip it off or spray some glue or other substance to silence it forever.

 

just a few suggestions in addition to the links I gave previously.

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