I am getting DDOS'd daily using fragmented UDP packets. Who can I talk to to ask if this can be filtered by Verizon?
I am a FIOS business customer, but also a residential customer. My business line is getting the DDOS attacks.
Filtering fragmented UDP packets would stop this.
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I would believe that business customers have a different support vehicle than residential customers. Maybe check your bill for support info.
You can try to reach out via twitter @verizonsupport and see what their recommendation is.
If you're being attackeed by IP addresses owned by Verizon and you know what they are, Verizon maintains contact information to their Security and Abuse department here: https://www.verizon.com/support/residential/account/manage-account/security/security-control-center. Otherwise, give Verizon a call and see if their support team will be able to relay your information off to a group which can assist.
From my past experience in dealing with an unexpected Denial of Service attack with another provider, typically the solution provided by the provider will be to change your IP address, or to wait it out. UDP attacks are a bit nasty because they are designed to either flood your bandwidth, consume all available sockets and resources on your gateway/firewall (thus preventing new connections in or out), or both.
Some other things to consider: