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Brother Wireless Printer Setup Getting 'Connection Fail'

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Contributor
Contributor
Posts: 2
Registered: ‎07-31-2013

Re: Brother Wireless Printer Setup Getting 'Connection Fail'

Message 21 of 27
(27,744 Views)
Thank you! Thank you! Thank you!

I just bought an mfc-j475dw and just spent the last couple hours trying to get it to connect to my actiontec router. It would connect flawlessly to my belkin router but that's just for the kids iPods. I keep our computers and other peripherals on the actiontec network. I thought I was going crazy!

Should've known it was something stupid like a magic reboot.

Thanks again... Almost took the printer back.
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Contributor
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Posts: 1
Registered: ‎11-18-2013

Re: Brother Wireless Printer Setup Getting 'Connection Fail'

Message 22 of 27
(27,456 Views)

It's been many years since your post, but for future users this worked for me.

 

I have a a Brother MFC-7840W and recently purchased a Verizon router MI424WR (newest generation). We had problems setting up a wireless Brother connection with the previous Verizon router as well.

 

I easily connected wirelessly to our 2 Windows-based laptops and to our HP color printer. The problem was connecting to the Brother wireless printer.

 

Here's what finally worked for us:

1.  Reboot the Brother printer (that is, get back to the original factory settings).

2.  The "SecureEasySetup" didn't work, so we had to use the Brother "Setup Wizard."

3.  Choose the correct SSID.

4.  Choose authentication "WPA/WPA2-PSK"

5.  Choose "AES"

6.  Enter your 16 digit WEP key.

7.  You should get a "connection" message on your Brother.

8.  I still couldn't print, so I..

9.  Went into my PC's "Control Panel" and chose "Devices and Printers".

10.  REMOVE any Brother printers, then choose "Add a printer" to add back the Brother!!

11.  Then we turned the Brother off then back on..and

12.  Voila, we could print wirelessly.

 

Hope this helps. It was very frustrating to say the least. Thank goodness I have a genius wife.

 

Contributor
Contributor
Posts: 3
Registered: ‎11-18-2013

Re: Brother Wireless Printer Setup Getting 'Connection Fail'

Message 23 of 27
(27,444 Views)

I didn't read through the response but I had the same issue. I spent hours trying to figure it out b\c it looked good but it wouldn;t work! That is, until I.....UNPLUGGED THE FRICKIN" ROUTER!!!!  Seriosuly, once I did that and then connected to it via USB cable and did the settup, it worked fine wirelessly from my phone, laptop and tablet.

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Bronze Contributor II
Bronze Contributor II
Posts: 140
Registered: ‎10-01-2013

Re: Brother Wireless Printer Setup Getting 'Connection Fail'

Message 24 of 27
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Have any of you having problems reached out to Brother about these connection problems? I am sure their standard response is "talk to your service provider". But if all other wifi devices in your house connect easy cheesy but this Brother is giving you such problems.... anyways just wondering if anyone had talked with Brother and if so what did they say?

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Contributor
Contributor
Posts: 1
Registered: ‎10-06-2014

Re: Brother Wireless Printer Setup Getting 'Connection Fail'

Message 25 of 27
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Thank you thank you! Everytime I have an internet crash my Brother printer's wireless crashes and it takes me forever to reboot. I now have your instructions saved on my computer. You have saved my life!!!

 

View solution in original post

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Contributor
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Posts: 1
Registered: ‎06-24-2020

Re: Brother Wireless Printer Setup Getting 'Connection Fail'

Message 26 of 27
(200 Views)

Thanks after many attempts on my own this worked like a charm.

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Moderator Moderator
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Posts: 10,016
Registered: ‎03-18-2013

Re: Brother Wireless Printer Setup Getting 'Connection Fail'

Message 27 of 27
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As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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