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CBS All Access no longer streams to my PC

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peccatumDei
Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎07-20-2015

CBS All Access no longer streams to my PC

Message 1 of 4
(2,893 Views)

This problem started about a week ago.  I can watch videos on You Tube all day long, but when I try to watch anything on CBS All Access, I getan infinite wait spinner.  I contacted CBS, and received the following reply:  "We are sorry for the inconvenience this may have caused you. we require a minimum of 4000 KBPS and your streaming at -1 KBPS. Please contact you ISP(Internet Service Provider) to update data plan or try restarting your internet modem this may resolve your issue."  I restarted the router, rebooted my PC, and tried two different web browsers.  (Firefox and Chrome)  Still no streaming, so I have to ask, is Verizon blocking CBS All Access streams?

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CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,990
Registered: ‎11-04-2008

Re: CBS All Access no longer streams to my PC

Message 2 of 4
(2,846 Views)

Does it happen one any device you have or just PC?

if other devices work fine, then some issue with your PC.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

View solution in original post

3 REPLIES 3
CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,990
Registered: ‎11-04-2008

Re: CBS All Access no longer streams to my PC

Message 2 of 4
(2,847 Views)

Does it happen one any device you have or just PC?

if other devices work fine, then some issue with your PC.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

View solution in original post

peccatumDei
Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎07-20-2015

Re: CBS All Access no longer streams to my PC

Message 3 of 4
(2,780 Views)

Doh!  I should have thought of that myself.  I have a laptop that's part of my ham radio setup, but it does have a browser and WiFi, so I was able to log on the CBS All Access with it, and get the content to stream.  Verizon is off the hook then, and I have a very peculiar problem to solve with my desktop machine.

CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,990
Registered: ‎11-04-2008

Re: CBS All Access no longer streams to my PC

Message 4 of 4
(2,769 Views)

Try clearing cache on your web browser to see if that helps.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
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