Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you switch and bring your phone.

Cable wires in my yard

Posts: 1
Registered: ‎04-13-2019

Cable wires in my yard

Message 1 of 2

Verizon placed an underground Fios box in my yard (without my consent).  Since this time there has been nothing but frustrations experienced.  Such as the cover being left off one day and now unburied wires running through my yard to my neighbors.  The wires that are buried and barely buried as well.  When the box was first placed in my yard I was advised I had to be home so Verizon could work on the box because I have a dog that uses the dog door.  What- I can not take off randomly when someone needs Fios work.  

With all this how do I get the wires buried that run through my yard so that I can cut my grass or not worry about my son or dog tripping over the wires.  

Moderator Moderator
Posts: 10,940
Registered: ‎03-18-2013

Re: Cable wires in my yard

Message 2 of 2

Hi Anothercustomer,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title