Can Anyone Help me Please???Why is it my Wireless N connects only at 65Mbps with Fios?

SOLVED
Reply
Highlighted
Contributor
Contributor
Posts: 3
Registered: ‎11-14-2011

Can Anyone Help me Please???Why is it my Wireless N connects only at 65Mbps with Fios?

Message 1 of 5
(2,505 Views)

Hi, I made the switch from DSL to the Fios, Idunno a year and half ago maybe and  have just had it by now and I have been trying to find out why this is the way it is. Ok heres the run down; I had DSL running wireless N and my connection speeds would range from 155Mbps to 270Mbps and on occassion I would hit the 320Mbps. I switch to Fios because i got sick of the DSL line outside always going bad every 3 months and now my connection speeds are  like 53Mbps to max 65Mbps, hardwired with ethernet is 100Mbps thats the limit to the card but shows higher speeds are availabe from this Fios plan i have. the Plan is on the lower end of 15Mpbs/5Mbps which that in itself I dont understand why with Fios we get a different lingo of speed connection. I have been through every setting in my comp and on the router and I am completely stumped. I am tech savy and have built my own Pc's in the past and know my way around a comp very well although I am still getting used to this Windows 7 and its layout and appearance.. I found the network connections set up a lot easier to navigate on Xp.

 

I have absolutely had it with calling verizon and being connected to someone over in India or pakistan that i can even understand and they are no help at all because i can never stay on the line long enough with out getting completely annoyed. Please Please can anyone please explain or help me figure this out?? I am at my whitts end here.. I would like to know  what it is and did i just waste money on fios internet? should I have kept the DSL being that my connection speed was way faster, my webcam with these speeds is completely sh*T now. I would like to know how I can repair this. Thank you for reading

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Verizon locked my topic

Message 3 of 5
(2,491 Views)

take a look at your service tag of your router, and let us know what Revision it is.

 

Rev F only does 65 max,  rev g and I can go upto 160. 

View solution in original post

4 REPLIES 4
Highlighted
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,759
Registered: ‎05-22-2010

Re: Verizon locked my topic

Message 2 of 5
(2,495 Views)

The figures you mention only make sense on your intranet.  Are you still using the same wireless router.  The verizon one is somewhat limited as far as max wireless-n performace.  For one thing it only has a 2.4 radio.   I like many people who wanted wireless-n performance before they even added a wireless-n gigabit router, have my own handling my wireless-n network.

Highlighted
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Verizon locked my topic

Message 3 of 5
(2,492 Views)

take a look at your service tag of your router, and let us know what Revision it is.

 

Rev F only does 65 max,  rev g and I can go upto 160. 

View solution in original post

Highlighted
Moderator Moderator
Moderator
Posts: 2,194
Registered: ‎03-10-2011

Re: Can Anyone Help me Please???Why is it my Wireless N connects only at 65Mbps with Fios?

Message 4 of 5
(2,470 Views)

Please note that your issue has been escalated to Private Support.  This thread will remain locked until your issue is resolved.  

 

You can find a link to your private support case by clicking on your username at the top left of this page.  This will take you to your Profile Page.  Your Private Support link will be in the center of the page.  

 

You should have also received a Private Message with the link to your case.  Please check your Private Message Inbox.; It should look like this -- 

Highlighted
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,216
Registered: ‎02-24-2011

Re: Can Anyone Help me Please???Why is it my Wireless N connects only at 65Mbps with Fios?

Message 5 of 5
(2,185 Views)

We can not gaurantee the type of equipment that is installed. The gaurantees we do give is that you will get up to the speeds you are subscribed with for FIOS. If you run an internet speed test over a hardwired connection and are not getting the FIOS speed you are subscribed to, please reply back to let us know. You are more than welcome to hook up any additional equipment in the house for your internal networking.  

Anthony_VZ

**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.