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Like pointed out above, Verizon doesn't really like people setting up FiOS themselves. What you can do however, if you ordered Internet and Phone is simply hook up your old router to the ONT using Ethernet and ask Verizon to switch the ONT onto Ethernet. This would be the fastest and least troublesome way to get the service up and running if they have already provisioned the existing ONT. Plus, if a Verizon tech does show up to drop off the router, all he needs to do is connect the Ethernet cable and break the old DHCP lease, if you wish to use that router. Takes two minutes to do at most. Phone service is nothing special, just connect a phone 🙂
If you've gotten TV service and the last owners of the house left their router and Set Top Boxes there, then it should just be a matter of provisioning everything. No tech should be needed, and you can literally get service in under an hour. I'm being a bit overly optimistic about this, but it is the reality if Verizon allows you to break off from their traditional new service routine and simply set it up yourself. The equipment is there, so if the user knows what they are doing they should be able to simply connect things and have service set up. Frees up techs for Verizon and also saves time and money.
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You cannot set it up yourself. If they left everything in place, perhaps they can do it remotely, but certainly its not normal procedure and its probably not in their system to allow it.
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Like pointed out above, Verizon doesn't really like people setting up FiOS themselves. What you can do however, if you ordered Internet and Phone is simply hook up your old router to the ONT using Ethernet and ask Verizon to switch the ONT onto Ethernet. This would be the fastest and least troublesome way to get the service up and running if they have already provisioned the existing ONT. Plus, if a Verizon tech does show up to drop off the router, all he needs to do is connect the Ethernet cable and break the old DHCP lease, if you wish to use that router. Takes two minutes to do at most. Phone service is nothing special, just connect a phone 🙂
If you've gotten TV service and the last owners of the house left their router and Set Top Boxes there, then it should just be a matter of provisioning everything. No tech should be needed, and you can literally get service in under an hour. I'm being a bit overly optimistic about this, but it is the reality if Verizon allows you to break off from their traditional new service routine and simply set it up yourself. The equipment is there, so if the user knows what they are doing they should be able to simply connect things and have service set up. Frees up techs for Verizon and also saves time and money.
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