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@williec wrote:I'm using Verizon Internet Security Suite (McAfee). Yes, I have the problem with other browers.
I'd recommend uninstalling McAfee and installing Microsoft Security Essentials.
I've been using MSE since it became available. I've never been infected with malware and I don't have any of the problems I see reported that are caused by other a/v - firewall programs on the market.
If for some reason MSE doesn't solve your problem, or doesn't float your boat in some other way, you can always revert to McAfee.
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I have the Actiontec M1424WR Rev F Router.
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Not the exact same issue, but I would still try changing your MTU to 1496.
http://chrisbenard.net/2014/02/25/How-to-Fix-Verizon-FiOS-Problem-Connecting-to-Websites/
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Thanks for the suggestion but it didn't work.
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That is odd. If the sites work on the same laptop in other locations/ISPs it has to be something in the router as if there was global FIOS issue with healthcare.gov we all would have heard about it by now.
I'd try a wired connection, after that I'd probably reset the router to factory.
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@db909 wrote:That is odd. If the sites work on the same laptop in other locations/ISPs it has to be something in the router as if there was global FIOS issue with healthcare.gov we all would have heard about it by now.
I'd try a wired connection, after that I'd probably reset the router to factory.
And if none of that works, considering the symtpoms, maybe it's time to ask Verizon for a replacement router?
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Try using another User Account (make one if need be). If you feel comfotable enough, Try but don't install Linux. How to Try instructions here.
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If by wired you mean, ethernet connection between router and laptop, I've tried it with no luck. I've also tried a factory reset of the router. As much as I didn't want to do it, I guess its time I tried Verizon support.
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I got help from Verizon technical support (took two tries to actually get someone to help). The technician ran a trace from my router to United.com and determined that the problem was at United's server end; United needs to update their BOGON list. The technician did send an email to United requesting the BOGON list be updated but I haven't been contacted by United yet nor can I log-in to their site. The technician also ran a trace Healthcare.gov and it showed no problem; however, I still have the same problem with Healthcare.gov as I do with United.com. I believe there is more to the problem than outdated BOGON list. I am trying to reach Healthcare.gov's technical support but they have a real backup right now and probably will have through the end of the month. Bottom line is my issue has still not been resolved.
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Considering the latest info, you might try changing your IP address. For whatever it's worth, I have no trouble logging into either of the websites you mentioned.